What are the responsibilities and job description for the Director, Tooling Product Management position at The Product Folks?
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We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Your Responsibilities
- Product Strategy and Vision : Develop a clear vision and strategic product roadmap for internal tools that support portfolio management, focusing on scalability, user efficiency, and integration with existing systems.
- Partner Collaboration : Work closely with Portfolio, Engineering, Product, and Business leaders to ensure that the tools developed are well-aligned with their needs and the company’s strategic goals. Facilitate regular feedback loops to capture and prioritize user requirements and enhancements.
- Performance Metrics and Reporting : Establish key performance indicators and metrics to measure the effectiveness of the tools and make data-driven decisions for future improvements.
- Change Management and Adoption : Lead change management efforts to promote adoption of these tools across the organization. Develop training programs and documentation to assist users in transitioning to new or updated tools.
- Team Leadership : Build and manage a team of product managers and analysts dedicated to creating and refining these critical internal products. Foster a culture of innovation, accountability, and collaboration.
Required Skills and Experience
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