Janitorial District Manager

Job Title: District Manager

Account Type: Office Building, Manufacturing, Medical

JOB SUMMARY

Oversees janitorial operations and administrative activities in multiple accounts primarily in Washtenaw County with highly possible expansion to other Metro Detroit areas. Ensures that quality control measures are in place to maintain high levels of service with customer specifications/contract requirements. Maintains regular communication with managers/supervisors and customers. Prepares account budgets and ensures that accounts remain profitable. Position reports to Operations Manager.

POSITION REQUIREMENTS – ESSENTIAL FUNCTIONS

• Lead, manage and direct the operations of all assigned cleaning staff and supervision in multiple accounts.
• Responsible for the overall direction, coordination and evaluation staff and management. Carry out management responsibilities in accordance with Company policies.
• Ensures that all manager’s paperwork and reports are submitted timely and accurately.
• Participates in regularly scheduled safety audits, risk assessments, inspections, and meetings to determine the effectiveness of safety and accident prevention activities, and to ensure compliance with all applicable safety directives.
• Conducts regulatory and safety awareness training.
• Oversee and direct assigned staff for performance reviews, new hires and terminations. Perform Corrective disciplinary action and positive reinforcement as needed with assigned staff.
• Promote and exhibit Company culture and values.
• Maintain daily communication with management and supervisory staff to resolve issues or problems. Investigate employee incidents and accidents.
• Ensure that customer cleaning specifications are being followed. Meet with customers regularly to ensure satisfaction.
• HR Support: Assist the HR department with general duties such as recruiting, supporting the hiring process, managing terminations, and ensuring compliance with
• HR policies across all sites within the region. Any HR-related situations that arise from the accounts under their supervision should be escalated to the appropriate HR leadership for consultation before decisions are made.
• Operational Leadership: Act as a backup District Manager during vacations, leaves of absence, or other periods when coverage is needed.
• New Account Startups: Provide hands-on support during new account startups to ensure seamless transitions and operational success.
• Client Engagement: Conduct client presentations, attend walkthroughs for potential new accounts, and build strong relationships to enhance client satisfaction and retention.
• Collaborative Duties: Participate in activities such as assisting with staffing solutions, conducting performance reviews, and implementing best practices across the region.
• Other duties as assigned by Operations Managers.

ESSENTIAL EXPERIENCE AND EDUCATION

• Bachelor’s degree in business. Will consider experience in lieu of educational requirements.
• 5 plus years experience in janitorial services or service equivalent in a supervisory capacity.
• Excellent organizational, customer service and management skills.
• Must have a valid Driver’s License.
• Strong oral and written communication skills.
• Strong accounting skills.
• Strong computer skills, Excel, Word and Google email

PHYSICAL DEMANDS

• Sustained periods of standing, sitting, walking and kneeling
• Ability to lift up to 10 to 15 pounds on a regular basis
• May sit for extended periods of time during travel and administrative activities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• management: 2 years (Required)

Ability to Commute:

• Ann Arbor, MI 48103 (Required)

Work Location: In person