Demo

Busser

The Prospect
Great Barrington, MA Full Time
POSTED ON 3/14/2025
AVAILABLE BEFORE 5/13/2025

The busser is integral to the team’s success, handling tasks from setting tables and water service to resetting tables and coordinating with the host and manager to ensure smooth table turns. Efficiently navigating table turns helps the business operate with consistent efficacy.

Description

THE CLIFF HOUSE AT PROSPECT BERKSHIRES
Prospect is a year-round retreat comprised of 49 modern cabins, a pool house, saunas, a boat launch, and the Cliff House. It is situated on 30 acres along the edges of Prospect Lake in Egremont, in the Berkshire Mountains. Reimagined by a local design team rooted in the community, Prospect will usher in a new era of lakeside recreation and reconnection.

The Cliff House is at the heart of Prospect and serves as a gathering place for tourists and locals alike. Conceptualized by the Mezze Hospitality Group’s BiRDCALL Management, it offers multiple meal periods, including a morning-to-afternoon menu and an all-day coffee and bar program that culminates in full-service dinners. The menu draws inspiration from modern European café culture and prioritizes sourcing ingredients from local agricultural vendors whenever possible.

Prospect Resort plans to expand its food and beverage offerings beyond the Cliff House to accommodate events, poolside concessions, and private gatherings.

PURPOSE OF POSITION
The busser is responsible for maintaining a bird's-eye view of the dining areas. They work in concert with the host and servers to carry out The Cliff House’s steps of service, ensuring that dining areas are consistently prepared and maintained. The busser/runner role is essential; it's the backbone of seamless service.

POSITION AND OVERVIEW
The busser is integral to the team’s success, handling tasks from setting tables and water service to resetting tables and coordinating with the host and manager to ensure smooth table turns. Efficiently navigating table turns helps the business operate with consistent efficacy.

ESSENTIAL JOB FUNCTIONS/CORE RESPONSIBILITIES
  • Work closely with the host and floor team to ensure proper table turn timing
  • Memorize table numbers, floor plans, and position numbers
  • Maintain proper table setting and clearing procedures throughout the shift
  • Prepare water service
  • Lead by example as brand ambassador for Prospect Berkshires & The Cliff House

QUALIFICATIONS
  • Possess a curiosity and interest in guest-facing professional experiences
  • Have an interest and admiration for the hospitality industry
  • Demonstrate confidence in non-verbal and verbal communication
  • Enjoy people
  • Possess a positive approach to communication and problem-solving
  • Demonstrate excellent time management skills and possess the ability to prioritize based on the business needs of the restaurant
  • A high level of personal cleanliness
  • Attention to detail and understanding of the importance of consistency
  • Able to work under pressure and stay calm in difficult situations

WORK ENVIRONMENT
We expect our staff to adhere to all CLIFF HOUSE policies and procedures created to comply with the restaurant industry's federal and state safety and sanitation regulations.

Breaks are scheduled around service needs and may vary in timing from shift to shift. Staff will be standing throughout their shift.

Staff will comply with the Dress Code Policy, including appropriate footwear and uniforms for a professional environment.

PHYSICAL REQUIREMENTS
All staff must be able to stand for long periods. To execute tasks, they must frequently reach and bend. They must also be able to lift up to 50 lbs and firmly grasp trays, plates, and glassware.

COMPENSATION
  • $6.75/hour
  • Tips: 10% of tip pool.

Prospect is an Equal Opportunity Employer and does not unlawfully discriminate based on race, sex, age, color, religion, national origin, marital status, veteran status, disability status, or any other basis prohibited by Federal, State, or local law.

NOTE: This job description is not intended to be all-inclusive. Prospect may amend a job description at any time with or without notice.

Salary : $7

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