What are the responsibilities and job description for the Houskeeping Manager position at The Prospect?
Provide supervision, coaching, counseling and training to room attendants and house attendants. Ensure the prompt return of clean rooms to reception for resale to incoming guests. Inspect guest rooms and public areas for compliance with established cleanliness, maintenance, and set-up standards. Clean rooms and public areas as needed.
Description
The Prospect is a hotel and lakeside retreat in the Berkshires. Situated on land storied with picnics and play for over a century, our constellation of 49 modern cabins bridges the past and the future, design and nature, inspiring a new nostalgia. Inspired by the Transcendentalists and a love of the great outdoors, The Prospect is a convivial, whimsical welcome to adventure and possibility in Egremont, Massachusetts.
Purpose of Position
Manage the day-to-day and long term operations of the Housekeeping and Laundry departments.
Position Mission/Overview
Provide supervision, coaching, counseling and training to room attendants and house attendants. Ensure the prompt return of clean rooms to reception for resale to incoming guests. Inspect guest rooms and public areas for compliance with established cleanliness, maintenance, and set-up standards. Clean rooms and public areas as needed.
Essential Job Functions/Responsibilities to include the following: (Other duties may be assigned)
- Manage the daily operations of the Housekeeping and Laundry departments.
- Responsible for budgeting, forecasting, and financial planning of the departments.
- Manage the selection, training, and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction.
- Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.
- Manage operating expenses to maximize costs while providing excellent guest services.
- Monitor consumption and ordering replacement of guest and cleaning supplies.
- Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws.
- Address and resolve guest complaints regarding housekeeping services.
- Work collaboratively with other departments, such as maintenance and front desk, to ensure seamless operations.
- Ensure compliance with health and safety regulations, including proper handling of cleaning chemicals and waste disposal.
- Schedule housekeeping shifts and manage daily workload distribution.
Required Position Skills
- Ability to speak/read basic English
- Ability to maintain high standards of cleanliness across entire property
- Able to read and write to facilitate the communication process.
- Ability to lift up to 50 lbs and perform physical activities such as bending, sitting, walking, and standing for the duration of an 8-hour shift.
- Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
- Must have a strong attention to detail with the ability to identify and correct errors, maintain accuracy, and ensure quality in all tasks.
- Proven ability to prioritize, plan, and manage multiple tasks efficiently.
- Ability to learn quickly and adapt to new challenges.
- Ability to be an effective team leader.
Other Skills/Abilities
- Strong interpersonal skills and ability to develop personal relationships in a professional manner
- Desire and ability to work within a diverse staff
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Compensation
- Competitive Salary $55,000-$60,000
- Company Health Insurance with Company contribution
- Paid Time Off
- Sick Time
The Prospect is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veteran status, disability status or any other basis prohibited by Federal, State, or local law.
NOTE: This job description is not intended to be all-inclusive. The General Manager may perform other related duties as negotiated to meet the ongoing needs of The Prospect. The Prospect may amend a job description at any time with or without notice.
Salary
$55,000 - $60,000 per year
Salary : $55,000 - $60,000
