What are the responsibilities and job description for the Unification Specialist position at The Providencia Group?
TITLE : Unification Specialist
LOCATION : Florida
TRAVEL : Required, potentially extensive at times, based on project need(s)
This position is part-time on-call (PTOC) working on an as needed basis.
About Us
The Providencia Group is led by a purpose : to address global challenges and make an impact that matters through delivering transformative solutions. This purpose defines who we are and extends to our relationships with our clients, our people, and our communities. We combine purpose, innovation, and experience to deliver impactful results.
About the Team
We are problem solvers working with leading agencies and organizations to help them address many of today's most complex challenges. Our world-class team of technologists, program managers, and subject matter experts is uniquely qualified to address ever-evolving, large-scale challenges. In an imperfect world, The Providencia Group puts capability and purpose into action.
What you'll be part of - TPG Culture
At TPG, we proudly measure our success by the impact we have on the lives of vulnerable and underserved populations around the world. We are innovators and problem solvers who take great pride in partnering with government agencies, service organizations, and external stakeholder groups to address many of today's most complex challenges. Our workforce is diverse in culture, language, and experience yet it shares a common sense of purpose and empathy for those in need of help. Our people are personally invested in the missions we support, and we reward their commitment by investing in their development, advancement, and growth. If you like what we stand for, you'll appreciate the professionalism and dedication of those you stand beside every day.
Together, we actively imagine a better future, innovate new ways to make it a reality, and implement solutions that deliver a lasting impact.
About the Role
Our Unification Specialists will work closely with the Program Director, Unification Manager, Clinical Services, potential sponsors, other workers / staff, or stakeholders as applicable and in collaboration with the U.S. Department of Health & Human Services (HHS), Office of Refugee Resettlement's (ORR) Unaccompanied Children Program and its care providers, and any additional clients and programs TPG supports.
What You'll Do
- Initiate, coordinate, and maintain direct contact with unaccompanied child refugees and their family members while the minor is in ORR care, while efficiently working to safely release the minor from client care and reunify the child with its family
- In conjunction with program staff, communicate reunification updates to the minor
- Participate in case staffing with the program and field as needed to discuss reunification progress
- Facilitate the timely release or discharge of minors to identified family members or authorized caregiver / custodians and document the provision of services in each minor's case file
- Report significant incidents in accordance with client policies and procedures
- Maintain the minor's case file and case management portal in accordance with client policies and procedures
- Conduct initial program intake of minors to verify information, identify family / sponsors and make initial contact
- Act as the facilitator of communication between minors, sponsors, staff, and others as appropriate
- Complete all assessments with minor and family / sponsors, in accordance with policies and procedures
- Identify and process potential sponsors
- Help sponsor to complete all required forms and submit documentation.
- Maintain communication with the minor and their family / sponsors through meetings and phone calls
- Refer minor for additional services or programs, as needed, within the current program and after release, including documenting / reporting serious incidents through required communication channels
- Confirm the children are receiving all required services, meeting regularly with the minors to ensure their wellbeing
- Attend all case staffing discussions, training, and other meetings as part of the minor's care team, providing status updates and collaborating with other stakeholders
- Ability to handle crisis intervention, conflict, confrontation, or other complex people situations with compassion and decisiveness
- Experience working with traumatized / exploited minors and minors with behavioral problems
- Demonstrated ability to support a diverse group of clients, including refugees or other minority families
- Aptitude to work cross-functionally with TPG personnel and social services agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment
- Proven experience and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks
- Ability to work independently in the field and exercise a high level of confidentiality
- Knowledge of state, community, and agency resources for victims of abuse (preferred)
- Duties are performed via a government approved computer system. Employees are required to possess strong computer skills in MS Word and Excel
- Perform related duties as assigned, within your scope of practice - management reserves the right to revise these duties as necessary
- Assist in vetting sponsors nationwide
Minimum Qualifications & Skills
The Work Environment
Work Schedule
Condition of employment
Security Clearance Requirements
Physical Demands
For more information about the company please visit our website at https : / / www.theprovidenciagroup.com
Providencia is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.
TPG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
If you require accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquires to HRsupport@theprovidenciagroup.com
