What are the responsibilities and job description for the Receptionist/Office Assistant position at The Pups' Palace?
Job Title: Receptionist at The Pups' Palace
Location: Evansville, Indiana (East Side)
Company Overview: The Pups' Palace is a premier facility offering top-notch dog daycare, boarding, and grooming services in Evansville. We provide a safe and fun environment for dogs of all breeds and sizes, ensuring they receive the care and attention they deserve while their owners are away.
Position Overview: We are seeking a dedicated and enthusiastic Receptionist to join our team at The Pups' Palace. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service while managing various administrative tasks. The ideal candidate will possess excellent communication skills, a passion for working with dogs, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Answer phones and greet customers in a friendly and professional manner
- Schedule appointments for daycare, boarding, and grooming services using our booking system
- Welcome and check-in/out dogs and their owners upon arrival and departure
- Handle dogs of all breeds and sizes with care and compassion
- Maintain a clean and organized workspace, including light cleaning duties such as laundry and dishes
- Assist with cleaning up after dogs to ensure a sanitary environment
- Update and maintain accurate customer records and files
- Provide information about our services, pricing, and policies to clients
- Assist with administrative tasks as needed to support the overall operation of the facility
Requirements:
- Previous experience in customer service or receptionist role preferred
- Passion for working with dogs and providing excellent care
- Strong communication and interpersonal skills
- Ability to remain calm and composed in stressful situations
- Detail-oriented with excellent organizational skills
- Basic computer proficiency, including familiarity with booking systems and Microsoft Office Suite
- Flexible availability to work weekends and holidays as needed
- Must be able to lift and handle dogs of varying sizes and weights
Benefits:
- Competitive hourly wage
- Opportunities for advancement within the company
- Discounts on daycare, boarding, and grooming services for your own pets
- Positive and supportive work environment with a passionate team of dog lovers
If you're passionate about dogs and committed to delivering exceptional customer service, we'd love to hear from you! Join us at The Pups' Palace and be a part of a team dedicated to providing dogs and their owners with a superior experience. Apply today by submitting your resume outlining your qualifications and interest in the position.
Job Type: Part-time
Pay: $10.00 - $11.61 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Rotating weekends
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Evansville, IN 47715 (Required)
Ability to Relocate:
- Evansville, IN 47715: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $12
