Clinical Director for Intensive Behavioral Health Care Center

The Raleigh House, a nationally recognized mental health, trauma recovery, and substance abuse treatment provider is growing! We are opening a new 24 bed intensive behavioral health residential program at our DTC location and seeking an experienced Clinical Director. This role is an exciting opportunity for clinical leadership and program development for an organization focused on clinical excellence and providing a high quality, life changing client experience.

Position Summary:

The Clinical Director for this higher acuity short term stabilization residential program is responsible for the oversight of day-to-day clinical operations, including clinical service delivery systems, milieu dynamics; staff development and management; quality of care; interdepartmental staff training and oversight for clinical interventions, treatment planning and documentation in compliance with Raleigh House policies and our governing agency regulations. The Clinical Director is an essential leader and representative of The Raleigh House for both internal and external partners, a conduit of organizational information and culture; and maintains professionalism in behavior, communication, and role-modeling. The role is responsible for collaborating across multiple departments to ensure smooth operations, quality, and compliance.

Essential Functions

Leadership

• Support and always prioritize / maintain a healthy, safe, and positive working environment which is respectful of staff and clients and is free from bias/discrimination, harassment, disrespect, and unprofessionalism
• Provide staff and clients with information about protocols in the event of complaints or concerns about programming, resources, or other issues, as needed
• Represent Raleigh House’s mission, values, philosophy, and goals among staff and clients, and communicate this culture to staff and ensure values are demonstrated
• Maintain adherence to Raleigh Houses ethics and standards, compliance with regulations and the operational policies and procedures that govern Raleigh House’s activities and services
• Utilize critical thinking skills to anticipate challenges, prioritize, proactively plan, and generalize information and systems for the efficient operation of the organization
• Act as a communication liaison to coordinate services and systems across departments, resolve issues, and make recommendations, maintaining communication both up and down the hierarchy
• At all times, represent The Raleigh House of Hope in a professional and courteous manner
• Support and effectively communicate Raleigh House’s decisions and processes by providing clear and professional communication and assisting staff to understand or resolve concerns
• Participate in activities designed to increase staff and client retention and satisfaction
• Engagement with the staff this position oversees, as needed for justifications, reviews and questions

Hiring and Performance Management

• Partner with Human Resources in talent acquisition, interviewing, identification of top candidates
• Manage new employee training, including core competencies, BHA/JC required training, and skills assessment for ongoing professional development of new staff
• Monitors and ensures documentation of on-going core competencies and other training for all staff, including Joint Commission and BHA required training. Arranges or delegate arrangements for standard training opportunities
• Convene weekly group clinical supervision including administration, case conceptualization, training, and professional development. Maintains documentation/notes for each meeting
• Provide weekly individual supervision (clinical and administrative) for all assigned clinical staff. Document every event.
• Communicate organizational, regulatory, and policy information in an effective and professional manner, translating content to create relevance and operationalized application
• Communicate the needs, challenges, and strengths of clinical staff to the Executive leadership team, as needed. Advocates for changes and resources. Reports on quality, timeliness, and performance
• Audits clinical and relevant staff in order to ensure assessments, treatment plans, progress notes, EMR data, and other documentation is completed within timelines. Ensures quality, accuracy, completeness
• Provides feedback to staff and monitors remediation follow-up as requested by chart checks, QA medical record reviews; provides supervisory follow-up / progressive discipline on non-compliance
• Maintain direct knowledge of staff performance, attendance, and issues and intervenes in a timely manner to remediate deficits

Required Qualifications

• Active Colorado licensed LPC, LCSW or LMFT
• 3 years clinical leadership experience within treatment facilities and/or working with mental health, trauma and/or substance use challenges
• Masters’ Degree
• Excellent written and verbal communication skills
• EMR experience

Compensation: $105,000-$115,000

Our Mission: At The Raleigh House, we strive to deliver an inspiring client experience through personalized, evidence-based behavioral health services that empower individuals to rewrite their story and achieve long-lasting wellness through joyful, fulfilling lives. Our compassionate, mindful team of experts help clients build resilience and foster positive change as they progress through their journey.

Our Vision: Our vision for The Raleigh House is to be the premier provider of mental health, addiction, trauma assessment and services in Colorado and beyond. We endeavor to be recognized for our uncompromising quality service, expertise, and outstanding outcomes. We strive to create a world where healing and recovery are inclusive, stigma is eliminated, and our clients have access to high-quality, equitable care that supports their well-being.

Our Values:

1. Integrity: We uphold the highest ethical standards in all aspects of our work. We maintain strict confidentiality, protect client privacy, and act with honesty, transparency, and professionalism.

2. Clinical Excellence: We are dedicated to providing the highest standard of care by continuously improving our knowledge, skills, and practices. We embrace innovation, evidence-based approaches, and best practices in the field of behavioral health.

3. Compassion: We approach every individual with empathy, kindness, and understanding. We create a safe and non-judgmental environment where our clients feel valued and supported.

4. Empowerment: We empower individuals to take control of their mental health journey and make informed decisions. We provide them with the tools, resources, and support they need to build resilience, enhance their well-being, and achieve their goals.

5. Collaboration: We believe in the power of collaboration and teamwork. We work closely with our clients, their families, and other healthcare professionals to develop personalized treatment plans and ensure holistic care.

6. Respect: We treat every individual with respect and dignity, honoring their unique experiences, perspectives, and cultural backgrounds. We believe in fostering a culture of inclusivity, equality, and diversity.

Job Type: Full-time

Starting at $105,000 annually.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance