What are the responsibilities and job description for the General Maintenance position at The Ranch at Rock Creek?
Primary Purpose of Position
The Maintenance Team Member is responsible for the upkeep, repair, and overall functionality of all ranch facilities and equipment. This role plays a crucial part in ensuring the safety, efficiency, and aesthetic quality of the property, directly impacting both guest satisfaction and operational success.
Key responsibilities include conducting routine inspections, performing preventive maintenance, troubleshooting issues, and responding to repair requests across various systems, including plumbing, electrical, carpentry, and mechanical equipment. The team member must be adaptable, proactive, and capable of working both independently and collaboratively with other departments to maintain the ranch’s high standards.
Additionally, this role requires commitment to safety, compliance with regulations, and the ability to support special projects, seasonal transitions, and emergency maintenance situations. The Maintenance Team Member serves as a vital support to all ranch operations, contributing to seamless guest experience and a well-maintained, efficient working environment.
Essential Duties and Responsibilities –
1. Facility Inspections & Maintenance
Required
1. High School Degree or GED.
2. Minimum 21 years of age
3. Valid Driver’s License
Skills/Physical Demand
1. Ability to use radio/pager and respond in a timely manner.
2. Ability to perform assignments with minimal supervision and focus attention on details.
3. Ability to prioritize, organize work assignment and follow-up to achieve desired results.
4. Ability to ensure security and confidentiality of guest and company information.
5. Ability to work cohesively with co-workers as part of a team.
6. Ability to regularly lift and or move 25 lbs. and occasionally lift or move 50 lbs.
7. Ability to stand for long periods of time and move frequently from area to area.
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.
The Maintenance Team Member is responsible for the upkeep, repair, and overall functionality of all ranch facilities and equipment. This role plays a crucial part in ensuring the safety, efficiency, and aesthetic quality of the property, directly impacting both guest satisfaction and operational success.
Key responsibilities include conducting routine inspections, performing preventive maintenance, troubleshooting issues, and responding to repair requests across various systems, including plumbing, electrical, carpentry, and mechanical equipment. The team member must be adaptable, proactive, and capable of working both independently and collaboratively with other departments to maintain the ranch’s high standards.
Additionally, this role requires commitment to safety, compliance with regulations, and the ability to support special projects, seasonal transitions, and emergency maintenance situations. The Maintenance Team Member serves as a vital support to all ranch operations, contributing to seamless guest experience and a well-maintained, efficient working environment.
Essential Duties and Responsibilities –
1. Facility Inspections & Maintenance
- Conducts daily walk-throughs of the Lodge and other key areas to inspect boiler operations, HVAC systems, plumbing, and electrical systems.
- Identifies and reports any maintenance or safety concerns, ensuring prompt resolution.
- Performs routine checks and preventive maintenance on all mechanical, electrical, and plumbing systems to ensure optimal performance.
- Removes trash from Lodge and other common areas daily to maintain cleanliness and guest satisfaction.
- Stocks firewood for designated areas and ensures proper storage for accessibility.
- Monitors and maintains walkways, patios, and exterior lighting for safety and functionality.
- Performs repairs and general upkeep on all ranch buildings, including carpentry, plumbing, painting, and basic electrical work, under the supervision of the Director of Engineering.
- Assists in moving furniture, setting up event spaces, and preparing venues for special functions.
- Conducts regular inspections of boilers, furnaces, and water heaters across all ranch buildings, ensuring compliance with safety standards.
- Monitors and maintains proper chemical balance in all pools, hot tubs, and water features, ensuring compliance with health regulations.
- Performs routine cleaning and maintenance of pool equipment, pumps, and filters.
- Troubleshoots and addresses any malfunctions in water circulation and heating systems.
- Promptly responds to maintenance requests from staff and guests to ensure a seamless guest experience.
- Answers radio and phone communications to address urgent maintenance concerns in a timely manner.
- Assists other departments as needed, ensuring smooth ranch operations and an exceptional guest experience.
- Conducts regular maintenance and inspections on ranch vehicles, golf carts, snowmobiles, and other equipment.
- Ensures that all equipment is stored properly and safely maintained for operational use.
- Removes snow and ice from walkways, driveways, and tent roofs to ensure guest and staff safety.
- Prepares facilities for seasonal transitions, including HVAC adjustments, irrigation system maintenance, and storm preparedness.
- Regularly inspects and replaces light bulbs and fixtures across all ranch buildings and pathways.
- Assists in troubleshooting minor electrical issues, coordinating with licensed professionals for complex repairs.
- Maintains a safe, secure, and healthy work environment by following and enforcing OSHA and company safety policies.
- Ensures proper handling and storage of chemicals, tools, and equipment.
- Complies with legal and environmental regulations, including fire safety and emergency response procedures.
- Supports various ranch operations as needed, demonstrating flexibility and teamwork.
- Assists with emergency maintenance situations, responding to urgent issues promptly.
- Participates in ongoing training and skill development to stay current with industry best practices.
Required
1. High School Degree or GED.
2. Minimum 21 years of age
3. Valid Driver’s License
Skills/Physical Demand
1. Ability to use radio/pager and respond in a timely manner.
2. Ability to perform assignments with minimal supervision and focus attention on details.
3. Ability to prioritize, organize work assignment and follow-up to achieve desired results.
4. Ability to ensure security and confidentiality of guest and company information.
5. Ability to work cohesively with co-workers as part of a team.
6. Ability to regularly lift and or move 25 lbs. and occasionally lift or move 50 lbs.
7. Ability to stand for long periods of time and move frequently from area to area.
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.
