What are the responsibilities and job description for the Banquet Captain position at The Ranch Country Club?
Summary :
Supervises and coordinates activities of service staff engaged in providing outstanding service to Members & Guests.
Essential Duties and Responsibilities :
Note : Other duties may be assigned.
- Reports to Food and Beverage Director and Catering Assistant
- Assists in moving the club forward daily with members, guests, and employees.
- Assist in the marketing of ala carte and features at the club.
- Attend the weekly BEO meeting to discuss events and set ups
- Monitoring employee and member activities to ensure all food and beverage departmental regulations are being met and exceeded.
- Investigate and document complaints / opportunities about food quality or service issues.
- Follows up with service recovery by engaging with members.
- Oversee set-up, service and reset of all club functions.
- Create teamwork and a functional working environment that is fun, safe, and productive.
- Monitor safe and orderly storage of all equipment, glassware, silverware, and plate ware.
- Keep staff productive during off-peak hours.
- Cut staff to ensure staffing levels during slower periods.
- The supervisor is expected to take tables as needed.
- Always follow proper protocol
- Employment is subject to all rules and conditions stated in Employee Handbook including the 90-day probationary period.
- Duties are subject to change based on the direction of the Food and Beverage Department.
- Opening / Closing all shifts.
- Opening dining room and checking fundamentals (lights, music, temperature, restrooms dining room, table settings, chairs, floor, etc. and adjacent areas).
Conduct daily Line-up with wait staff and check :
Supervisory Responsibilities :
Qualifications :
Education And / or Experience :
Mathematical Skills :
Reasoning Ability :
About The Ranch Country Club :
The rolling landscape with iconic views, upon which our beloved Ranch Country Club estate rests, has a long-winded and extensive history dating back to the 19th century. The land, homesteads, and overall appearance of The Ranch have changed alongside the passing of time and at the hands of the many owners who cared for it, but the tradition and roots where it was planted have stayed the same. From the original land grant given to the Marion family to the Ward Mansion and all the way to how the Club stands today, the Clubhouse holds strong with the integrity and passion of those who’ve passed through the threshold.At The Ranch Country Club, we take pride in the traditions and values that have remained since the early days of The Ranch and hope always to be a place that our Members can consider home.
Salary : $15 - $17
