What are the responsibilities and job description for the Customer Service Representative - Go Bus Scheduler, Part-Time position at The Rapid?
The Rapid is looking for a Mobility Assistant - Part - time (Go Bus Scheduler) to join our team!
Where public transportation goes, community grows.
If you are ready for a career where every day you are making a positive impact on our community, then it is time you explored The Rapid! The Rapid is a public transportation organization headquartered in Grand Rapids, MI. We serve the following communities : Grand Rapids, East Grand Rapids, Grandville, Kentwood, Walker, and Wyoming.
Position Summary :
As a Mobility Assistant at The Rapid, you will interact with customers to provide information in response to inquiries regarding service eligibility, scheduling / reservations and operations. Maintain system and contract carrier information to handle questions and resolve complaints.
Here's what you can look forward to as a valued member of our team :
- Hourly rate : $18.92
- Work Schedule :
Friday, 8 : 30AM - 5 : 00PM, Saturday 8 : 30AM - 4 : 30PM, Sunday 8 : 30AM - 4 : 30PM
What will you be doing in this role :
To be successful in this role you will need :
Physical Demands :
Must frequently lift or move up to 30 pounds for movement of boxes, files or other items. May also include frequent bending, stooping, squatting, pushing and pulling. Regularly required to sit for extended periods. The employee is frequently required to walk and stand. Use of hands and arms is necessary to reach or use various tools or objects. Specific vision abilities required by this job include close vision and ability to adjust focus. Employee is required to perform job duties in accordance with existing health and safety procedures and policies.
The Rapid is an EEO Employer. Minorities, veterans, and women are encouraged to apply. The Rapid is committed to employing people with disabilities and making reasonable accommodations for them. Let our recruiter know if you need an to request an accommodation at any point during the application / interview process.
Salary : $19
