Sales Operations Manager

Sales Operations Manager

About our company:

The Raymond Corporation is a member of the Toyota Industries family of companies. We empower you to do great work in a company with 100 years of success, innovation and growth. Our Associates are the foundation of our continued success. If you're innovative and enjoy the thrill of making things happen - share our vision and grow with us.

About our team:

We are seeking a resilient and dynamic Sales Operations Manager to optimize sales processes, analyze data to provide actionable insights, and drive performance improvements across our sales organization. This position will work to aggressively grow our revenue and expand our market share.

About the position:

• Responsible for the implementation and execution of segment and customer specific sales & marketing initiatives across our sales organization.
• Oversee and optimize our sales processes, utilizing account based management throughout the sales cycle.
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement thereby developing targeted sales strategies.
• Monitor sales team's progress and help to identify and achieve goals with sales managers via intensified/systematic sales analysis.
• Establish and maintain sales analytics, forecast sales goals and quotas, and report frameworks to track key performance indicators (KPIs) and provide insights to sales leadership.
• Efficiently manage the ordering, stocking, storing, and use of inventory to effectively drive value back to Solutions and Support Centers.
• Identify areas for process improvements and lead initiatives to streamline sales processes, enhance productivity, and optimize resource allocation.
• Manage and optimize sales tools and CRM systems to support the sales teams.

About you:

• Bachelor's degree in business administration, finance, or a related field; MBA or equivalent experience preferred.
• Ten or more years of in-depth experience in project management
• 5 years of experience in sales operations management
• Proven track record of driving revenue growth and optimizing processes to accelerate sales and increase win rates.
• Experience with deal structuring, pricing strategies, and negotiations.
• Strong analytical skills with the ability to assess deal performance, analyze win/loss data, and identify areas for improvement.
• Proficiency in CRM systems, sales analytics tools, Microsoft Excel, JDE and PowerBi
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex deal structures and influence stakeholders at all levels.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

About the total compensation package:

Salary - $103,869 - $133,170 per year. Compensation depends on the selected candidate's education and experience.

Relocation – This position may qualify for relocation.

Benefits - We recognize the value of a comprehensive benefits program for our employees and work tirelessly to make sure our package meets the needs of our employees and their families. Eligible employees can elect and participate in a variety of benefits including:

• Vacation available on day 1
• 10 paid holidays
• Medical and Rx Plan options
• Dental and Vision Plan options
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA) for medical and dependent care
• Life Insurance and AD&D
• Short-Term and Long-Term Disability
• Accident, Critical Illness, and Indemnity Insurance
• ID Theft Protection
• Comprehensive 401(k) retirement plan with company match
• Long-Term Care Insurance
• Vacation, Sick, & Volunteer Time
• Tuition Aid Program

• A Bachelor's Degree is preferred.
• Ten or more years of in-depth experience in project management is required.
• Project Management Professional (PMP) certification is preferred.
• Experience working in material handling or other durable goods manufacturing environment is preferred.