Retail Associate

We are looking for a Retail Sales Representative to provide excellent customer service to our customers. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Run cash register to check customers and ensure they found everything they need
• Check in new inventory when it arrives
• Some lite cleaning duties throughout the store
• Answering phones and taking messages and answering questions over the phone
• Checking in items for repair and keeping detailed notes of the progress
• Offer light technical assistance/troubleshooting and customer education on use/care of RC vehicles and equipment.
• Process POS transactions and handle closing of cash drawer.
• Restock and display merchandise in an appealing and organized way, ensuring products are placed and labeled correctly.
• Assist with inventory management, updating website, packaging, shipping and maintaining cleanliness/organization of the store as well as other tasks given by supervisors.
• Knowledge in use and repair of RC Cars, Trucks, & Boats (Planes & Drones a plus).
• Prior sales and/or merchandising experience. · Strong customer service and communication skills required.
• Ability to multi-task and work in a fast-paced environment.
• Attention to detail and ability to follow instructions.
• Enthusiasm for the RC hobby and a passion for helping customers achieve their hobby goals a must
• Physical Requirements: · Ability to stand for extended periods.
• Manual dexterity and hand-eye coordination for performing intricate repairs and adjustments on RC vehicles and components.
• Potential for wage increases is based on performance.
• Opportunities for advancement within the company ·
• Access to training and resources to enhance technical skills and product knowledge. If you are passionate about the RC Hobby and you meet the above requirements, we encourage you to apply today! Join our team and help us create an exceptional shopping experience for our customers while increasing your experience and technical expertise.

Skills

• Understanding of the retail sales process
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree

COVID-19 Precaution(s):

• Sanitizing, disinfecting, or cleaning procedures in place

Work Includes

• Weekends

Paid Training:

• Yes

Pay frequency:

• Every week

Management:

• Store Manager

Employees working per shift:

• 5 or fewer

Typical end time:

• 7PM

Typical start time:

• 10AM

Work Remotely

• No

Qualifications

• High school diploma or GED
• Strong customer service and communication skills
• Proficiency in retail sales and cash handling
• Basic math skills for retail transactions
• Experience with stocking and merchandising
• Ability to collaborate effectively with team members
• Familiarity with POS systems and cash registers

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 15 – 25 per week

Schedule:

• Every weekend
• Monday to Friday

Work Location: In person

Salary : $13 - $15