What are the responsibilities and job description for the Umatilla Facility Financial Support Specialist position at The Recovery Village Umatilla?
**Comprehensive Care at The Recovery Village Umatilla
We take a holistic approach to patient care, focusing on the physical, emotional, and spiritual well-being of each individual. Our goal is to help men and women live healthy, happy lives without the burden of substance abuse or mental illness.
**Job Description
The Financial Case Manager plays a vital role in our facility's leadership team, working closely with clients, staff, and external partners to ensure the success of our programs. Key responsibilities include:
- Ensuring follow-up appointments are made within 7 days of discharge from our facility
- Coordinating directly with referents and payors to ensure continued care needs are met
- Collecting Co-pays, Deductibles, and private pay fees within 24 hours of the client's admission
- Assisting patients in staying focused on their treatment by addressing employer and legal needs
**Skills and Qualifications
To succeed in this role, you will need:
- A strong understanding of collection policies and procedures, specifically related to Co-pays, Insurance Deductibles, setting up payment plans, and upfront private pay payments
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and external partners
- Familiarity with online applications such as InstaMed, Navient, and Availity
**Benefits Package
We offer a comprehensive benefits package, including 401(k), medical, dental, vision, and generous vacation time. We are committed to supporting the growth and development of our employees, offering opportunities for advancement and professional growth.
