What are the responsibilities and job description for the Lead Operations Specialist position at The Recruitment-HUB?
Job Summary
As we advance our mission and expand nationwide, we are searching for
an exceptional Operations Manager to lead this branch’s growth. Supported by our
homebase Operating Director. The Lead Operations will play a pivotal role in driving our
vision forward.
Benefits
Base salary with Quarterly Referral and Incentives
Cell Phone Stipend
Anytime Bonuses, Paid Holidays and Birthday off
Responsibilities and Duties
As Lead Operations, you will independently manage and lead this branch, along
with unparalleled and ongoing corporate training and support.
Business Development : Develop and execute a marketing plan to establish
Caspoint as the preferred in-home care provider.
Referral building : Cultivate and manage relationships with referral partners
hospitals, senior living, etc.)
Staffing and Scheduling : Hiring and onboarding new team members and
ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls
come from clients, caregivers and partners.
In-home Assessments : Build strong client relationships, conduct intakes, and
ensure client satisfaction.
Cultivation Culture : Creating the workplace of choice for your territory. Set your own
standard through incentivizing, motivating and setting the tone of your team morale
Qualifications and Skills
A proven leader with previous experience managing a team
Success with meeting business development goals
Ability to work autonomously in a fast-paced environment
Entrepreneurial mindset
Experience with direct recruitment, hiring and oversight of staff
Strong interpersonal and communication skills
Desired Attributes
Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on
themselves and be financially rewarded for it
Enjoys problem solving within a steady-paced environment
Wants an autonomous position with support as needed
Has grit, resilience, and loves a challenge
Strong and efficient communication skills required
Resilient and ready to learn with strong decision-making skills
Bachelors Degree or higher education
Teachable, fast learner
Desired Attributes
Motivated
Professional
Hard Working
Adaptable
Leadership
Grit
Autonomy
Problem Solver
Marketing Mindset
Diverse
On-Call : Rotate managing phone calls after hours to ensure that all shifts are
properly staffed.
Preferred experience in home care, hospice, home health, or senior living
communities.
Be on the front lines of caregiving, delivering exceptional services directly to
Operating Directors. Manage teams, oversee daily activities, and ensure quality
