What are the responsibilities and job description for the Front Desk Receptionist position at The Redding Country Club?
Reports to: General Manager (GM) with reporting responsibility to the Assistant General Manager (AGM)
Job Summary: The Receptionist serves members and guests by greeting, welcoming, and directing them appropriately, both in person and over the phone. The position answers incoming calls, transfers to the appropriate department, and supplies relevant Club information when applicable. The Front Office Manager is key in managing the dining reservations through communication with the Dining Room Manager and Assistant General Manager.
Schedule
This position works Tuesday - Saturday, 11:00am - 7:00pm.
Essential Duties and Responsibilities:
1. Operate telephone switchboard; answers the telephone, transfers calls to proper extensions, takes messages for members and staff
2. Greets members and guests
3. Accepts dining reservations; coordinate with Dining Room Manager and AGM
4. Process food take-out orders
5. Provide basic club information to members and guests
6. Sort and distribute incoming mail
7. Maintain a clean and orderly front desk and lobby area
8. Works on special projects as assigned
Additional duties and responsibilities
9. Act as an ambassador to the Club
10. Participate in appropriate management meetings
11. Assist members with special requests
12. Other duties as assigned
Required Knowledge, Skills, and Attributes:
1. Friendly and outgoing personality is essential while maintaining professionalism
2. Keep an appropriate and conservative appearance
3. Exceptional communication, organization, and planning skills
4. Computer knowledge including Windows, Microsoft, and Outlook. POS experience, specifically JONAS, is a plus
5. Able to work well with others and foster an atmosphere of teamwork and cooperation
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $20