Food and Beverage Manager

The Food and Beverage Manager at the Reeds at Shelter Haven is ultimately responsible for all restaurant and bar operations on a daily and shift-by-shift basis; essentially being the “face of the operation.” This position utilizes a hands-on approach. The Food and Beverage Manager ensures that all Front of House staff are consistently providing a superb dining experience by effectively interacting with external guests.

Duties/Responsibilities:

· Ensure compliance with all applicable laws and regulations pertaining to safe food storage and handling, and serving of alcohol in all its forms (beer, wine, spirits).

· Coordinate front of house food and beverage staff.

· Supervises the front of house team members; effectively serving as the floor manager.

· Works with the Director of Food and Beverage and uses reservations and forecasts to appropriately schedule front of house staff based on expected business levels.

· Complete payroll correctly and on-time.

· Have a strong, highly visible, and respectful presence with the guests, be an exceptional communicator, know how to accommodate guests with a high level of service while balancing the needs of the company. Further, the candidate must effectively communicate these expectations to their staff to execute to those guest expectations.

· Ensure all food and beverage facilities and equipment are properly cleaned, stored, vacuumed, and properly stocked according to anticipated business volume on a daily basis.

· Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.

· Analyze guest insights to identify and meet customer expectations and build on guest loyalty.

· Hire, train and create employee schedules. Provide mentoring, coaching, and regular feedback to team members in order to improve performance and manage conflict.

· Ensure all credit and financial transactions are handled and maintained in a safe, secure manner.

· Work with the Director of Food and Beverage to recommend and develop creative strategies to achieve department goals.

· Have a strong sense of urgency and responsiveness to guest issues, while also maintaining quality and integrity. Recommend, monitor, and manage policies, operating procedures, and staffing for all food and beverage operations.

· Research new products, staying up to speed with current industry trends.

· Other duties as assigned.

Essential Functions:

• Responsible for the management of all food and beverage operations
• Manage staff training and scheduling, including customer service, food preparation, service, and cleanliness
• Coordinate food and beverage orders with other departments
• Maintain quality standards and control costs per menu item
• Work closely with other departments to ensure smooth flow of operations
• Communicate effectively with kitchen staff and management regarding food safety, cleanliness, and sanitation practices
• Maintain equipment maintenance schedule per department standards
• Perform all duties in a safe, efficient, and timely manner.
• Ensure compliance with all state and federal regulations including OSHA, local restaurant associations, local governments and local authorities as applicable
• Perform other duties as assigned by the Director of Food and Beverage or the GM

Skills:

• Strong knowledge of food production methods, equipment operation and procedures
• Excellent knowledge of menu planning principles, as well as cost control techniques
• Prioritizing and time management skills required for a great manager
• Ability to write well balanced reports and correspondence
• Strong problem solving skills along with the ability to come up with solutions in a fast-paced environment
• Strong customer service skills along with a positive attitude
• Other duties, as assigned

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $50,000 - $55,000