Special Events (Banquet) Food Server

About Us:

The Reef, a premier waterfront dining and event destination, offers breathtaking views of Long Beach harbor. We specialize in hosting memorable events, from weddings to corporate gatherings. Join our team and be part of creating extraordinary experiences for our guests.  

Position Summary:

We are seeking dedicated and professional Banquet Servers to provide top-notch service for our banquet events. You will play a key role in ensuring guests enjoy a smooth and elegant dining experience. If you have a passion for hospitality and thrive in a fast-paced, event-driven environment, we would love to hear from you.  

Pay: $23 / hour

Top-notch Benefits:

• Competitive Compensation
  
• 24 hours paid Sick Time renewed yearly
  
• Management Referral Program with a $4,000 payout for qualifying management positions
  
• Employee Meals
  
• Employee Assistance Program (EAP) to assist with work life balance
  
• Paid vacation starting at 2 weeks per year
  
• Up to 3 days Paid Bereavement
  
• Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values.
  
• Full time employees qualify for- Comprehensive Health Plans, Employer paid life Insurance, Supplemental Benefit Plans, 401k with annual employer match
  
• Numerous opportunities for growth and advancement

Essential Responsibilities:

• Set up and preparation
• Assist in the setup and arrangement of banquet rooms according to the event specifications.
• Ensure all tables, chairs, linens, and tableware are properly organized and presentable.
• Check and confirm the accuracy of the event details, including seating arrangements and special requests

Food and Beverage Service:

• Greet guests upon arrival and guide them as needed.
• Serve meals and beverages according to established service standards.
• Ensure proper timing and coordination between the kitchen and banquet floor to ensure the smooth delivery of food.
• Respond promptly to guests' requests and anticipate their needs throughout the event.
• Provide recommendations on menu items and assist guests in making informed choices.
• Monitor and maintain cleanliness and presentation of dining areas and ensure tables are cleared efficiently.

Team Collaboration:

• Collaborate with fellow servers, bartenders, and other staff members to provide seamless service.
• Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages.
• Assist colleagues when needed, such as carrying trays, refilling drinks, or clearing tables during peak periods.

Guest Satisfaction:

• Ensure a warm and friendly atmosphere for guests, creating a positive dining experience.
• Handle guest inquiries, complaints, and special requests promptly and professionally.
• Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction.
• Maintain a professional and polished appearance at all times, adhering to the company's grooming standards.

Safety and Compliance:

• Adhere to all safety and sanitation regulations, maintaining a clean and safe working environment.
• Follow responsible alcohol service guidelines and procedures.
• Handle cash and credit card transactions accurately and securely.

Requirements:

• Previous experience as a banquet server or in a similar role is preferred.
• High School graduate / min 18 years of age
• Strong customer service skills with the ability to provide exceptional guest experiences.
• Excellent communication and interpersonal skills to interact effectively with guests and team members.
• Ability to work in a fast-paced environment while maintaining composure and attention to detail.
• Knowledge of food and beverage service procedures and etiquette.
• Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule.
• Physical stamina and the ability to lift and carry heavy trays or equipment.

Physical Demands:

Strength demands: Medium work. Includes exerting 10-45 pounds.

Walking and standing during a 4-8 hour shift.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer.  We recognize that people are our finest asset.  It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.