Demo

General Manager

The Refinery
Kalamazoo, MI Full Time
POSTED ON 4/16/2025 CLOSED ON 5/9/2025

What are the responsibilities and job description for the General Manager position at The Refinery?

Responsibilities:
- Oversee day-to-day operations of the dispensary, including front desk, budtending, inventory and customer service.
- Ensure high levels of customer satisfaction by providing excellent service and resolving any issues that may arise
- Develop and implement strategies to increase revenue and profitability
- Manage and train staff members, including hiring, scheduling, and performance evaluations
- Monitor inventory levels and order supplies as needed
- Collaborate with other departments to coordinate events and ensure smooth operations
- Maintain a safe and secure environment for guests and employees
- Stay up-to-date with industry trends and make recommendations for improvements

Qualifications:
- Previous experience in a managerial role, preferably in the cannabis/retail industry
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of cannabis (basic), retail, customer service, cannabis products & brands as well as knowledge in SOP creations, knowledge in computers & basic technology
- Ability to multitask and prioritize tasks effectively
- Proficient in computer systems and software
- preferred 3 years of dispensary managing experience

We offer competitive compensation packages and benefits, including health insurance, retirement plans, and opportunities for career advancement. If you are a dedicated professional with a passion for hospitality and leadership, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Shift:

  • Evening shift
  • Morning shift
  • Night shift

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $50,000 - $60,000

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