What are the responsibilities and job description for the Agency Services Coordinator position at The Regional Food Bank?
Qualifications: Bachelor's/Associate's degree and two years of related work experience. Proficiency in Word, Excel, PowerPoint, and online platforms. Strong interpersonal, public speaking, writing and organizational skills. Valid New York State driver's license. Reimbursable local and regional travel required ten to fifteen days per month.
Physical Requirements: This position works in a typical office setting but may be exposed to extreme temperatures in a warehouse setting. There may be extended periods of sitting, standing and/or bending, listening, talking and/or visual concentration, writing and/or computer use. This position would normally have routine opportunities for the employee to be able to alter their physical position or change eye focus. Lifting should not normally exceed 30 pounds.
Position Summary: Responsible for developing strong relationships with partner agencies to provide support in creating and implementing agency training programs, evaluating agency activities, and ensuring compliance with all federal and state programs.
Duties and Responsibilities:
1. Provides partner agencies with on-going support to increase efficiency, maximize Food Bank membership, and advocate for clients. Assists with the development and implementation of agency training programs to enhance agencies' ability to provide quality service.
2. Conducts on-going assessments of the needs and concerns of partner agencies.
3. Monitors partner agencies to ensure compliance with Food Bank, Feeding America and government policies and regulations. Assists in nutrition assessments to ensure agencies' compliance with the Hunger Prevention Nutrition Assistance Program requirements.
4. Conducts effective and timely follow-up with partner agencies to address concerns and infractions following site visits.
5. Works with Director of Agency Services to assess agency needs, expand services, and provide quality services to partner agencies.
6. Assists in the development of Food Bank membership policies and ensures adherence by partner agencies.
7. Conducts regular in-person trainings and virtual webinars for agencies. Assists agencies with software questions and troubleshooting.
8. Regularly updates Food Bank websites including the "Find Food" feature of the website.
9. Maintains a clean and safe workspace.
10. Follows all safety standards and procedures.
11. Works independently, and collaboratively with other departments and employees in support of the mission of the Food Bank.
12. Adheres to the Food Bank's Employee Code of Conduct.
13. Performs other duties as assigned.
The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
This job is eligible for a work from home option. Flexible work arrangements must be approved in advance by the employee's supervisor.
More about us:
The Regional Food Bank - the only organization of its kind in northeastern New York - has been in operation since 1982. The Food Bank of the Hudson Valley was founded in 1990 to expand and improve service to charitable agencies and donor partners in Orange, Ulster, Dutchess, Rockland, Sullivan, and Putnam counties. Working in partnership with the food industry, the Food Bank collects large donations of unmarketable but wholesome food and distributes it to non-profit programs feeding our neighbors in need in 23 counties. From the Canadian border to the New Jersey border, in urban, rural, and suburban communities, the Food Bank provided 50 million pounds of food and grocery items to nearly 1,000 partner agencies. For more information about the Food Bank, please visit www.regionalfoodbank.net
The Regional Food Bank is an equal opportunity employer. We will not discriminate against any employee or applicant for employment because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, genetic information, marital status or domestic violence victim status and other characteristics protected by law.
