What are the responsibilities and job description for the OP Patient Access Instructional Design Specialist position at The Regional Medical Center of Memphis?
A Brief Overview
The Outpatient Patient Access Instructional Design and Delivery Specialist (IDDS) creates and implements learning experiences and environments to facilitate and conduct training, professional development and competency assessments for Patient Access functions. THe IDDS develops curriculums, designs courses and delivers content using adult learning methodologies and pedagogies.
What you will do
- Conducts research and collaborates with Subject Matter Experts (SMEs) to define and document learning objectives
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and staff as needed
- Develops unique training programs to fulfill workers specific needs to maintain or improve job skills
- Creates and / or acquires training procedure manuals, guides, and other relevant course materials
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
- Evaluates program effectiveness through assessments, surveys, and feedback
- Maintains knowledge of the latest trends in training and development
- Prepares and implements training budget; maintains records and reports of expenses
Qualifications
Physical Demands
Regional One Health is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.
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