Business Analyst

Category: Administrative and Professional
Department:Information Technology Services
Locations:Albany, NY
Posted:Apr 4, 2025
Closes:Open Until Filled
Type:Exempt
Position ID:187103

About The Research Foundation for SUNY:

The Research Foundation for The State University of New York (RF) is the largest comprehensive university-connected research foundation in the country.

Our mission is to provide talent, services, and technology that empower SUNY to research, innovate, and transfer discoveries that transform the world's knowledge economy.

Our vision is to make SUNY the best place for faculty, students, and staff to research, innovate and solve the world's most pressing problems.

The RF serves SUNY by providing essential administrative services that enable faculty to focus their efforts on educating students and performing life-changing research across a wide range of disciplines including Artificial Intelligence, Clean Energy, Biotechnology, Longevity, Substance Addiction, Nextgen Quantum Computing, Environmental Health, and Resiliency. We work with the academic and business leadership of SUNY campuses to facilitate research and discovery by administering sponsored projects and delivering intellectual property and technology transfer services that fuel innovation and move ideas and inventions to the marketplace.

The RF is committed to diversity, inclusion, and a working environment that enhances productivity creates personal and professional opportunities, unleashes everyone's full potential, and fuels innovation. We hold the organization and each other to the highest standards of integrity, accountability, and ethical behavior.

Visit www.rfsuny.org and connect with us on Facebook, Twitter, and LinkedIn. Learn about SUNY at www.suny.edu.

Job Description:

FUNCTION & SCOPE:

Reporting to the Manager of the Business Applications Pre-Award and Grants Business Services, the Business Analyst will interface and function as the liaison to the Information Technology Services Department on associated ERP functional requirements. The individual in this position will be responsible for business alignment as it relates to various financial modules within Oracle E-business Suite and other duties as it relates to third party business applications supported by RF Central office.

DUTIES:

Business alignment and relationship building:

• Foster a solid working relationship with ITS, other RF Central Office departments and Campuses.
  
• Organize and facilitate meetings with appropriate staff to gain an understanding of their business processes and technological needs.
  
• Focus on the delivery of reliable systems, business process improvements, and innovation.
  
• Participate as the Research Foundation ITS representative on focus groups or committees of practice.
  
• Anticipate customer expectations and produce products that demonstrate desired results.

Solution Design and Delivery:

• Collaborate closely with various stakeholder groups to document emerging business requirements, process changes, new data elements, and business rules pertinent to newly requested enhancements or changes related to projects.
  
• Provide strong representation of business needs in the design/development of technology solutions.
  
• Provide thorough written documentation with the technical development team to ensure the design and development of effective technology solutions.
  
• Work with Oracle, and other technology vendors as needed to articulate RF business needs and identify solutions.
  
• Actively participate in IT projects, and as needed maintain applicable project assets such as requirement traceability matrix, function traceability matrix, business rules, testing scripts, decision-making documents, process flows etc.
  
• Assist in coordinating testing and implementation of solutions to ensure final delivery to the business.
  
• Provide knowledge transfer and assist with documentation and training needs as needed.

Work Management:

• Own portfolio of work activities within assigned operational unit
  
• Clearly communicate status of work being performed to supervisor
  
• Seek mentorship of existing business analysts on all aspects of the business applications in the design/development of technology solutions
  
• Assist with coordinating and communicating with various user groups regarding significant events.
  
• Conduct other duties as assigned.

Production Support:

• Assess production issues criticality and restore application and/or functions in a timely manner.
  
• Document functional aspects of Root Cause Analysis (RCA) for preventative measures.
  
• Available for on-call or after-hours support, as needed.

Vendor Management:

• Evaluate third-party software and technology vendors and provide recommendations to leadership.
  
• Monitor that vendors are meeting contracted service level agreements and raise suspected issues with supervisors.

Continuous Improvement:

• Look for areas of process optimization and automation using technology.
  
• Stay up to date with industry trends and emerging technologies.

User Support:

• Provide support for end-users on business applications.
  
• Manage campus user accounts for third-party software
  
• Establish and maintain support processes documentation for helpdesk services.

Core Values

• Awareness of the Research Foundation Strategic Plan
  
• Understanding of the Research Foundation project management methodology, or similar techniques
  
• Demonstrate positive attitude towards organization and its values.

Requirements:

EDUCATION/EXPERIENCE:

• Bachelor's degree in an appropriate field is highly desirable.
  
• 2-3 years of experience supporting financials ERP or similar systems
  
• Proven critical thinking skills with problem solving aptitude and ability to take initiative.
  
• Ability to independently lead or facilitate meetings.
  
• Work independently and collaboratively as an active team member.
  
• Commitment to a team-based approach, quality assurance and project management principles and methodologies
  
• Knowledge of the Oracle E Business Suite Financials - Grants/AR/Cash preferred.
  
• Knowledge of the software development lifecycle
  
• Excellent communication and interpersonal skills

Compensation for this position: The compensation for this role is between $75,115 to $81,799. The pay will depend on a variety of factors that may include but are not limited to experience, education, training, and certifications.

Additional Information:

As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or ancestry, marital status, familial status, citizenship, physical and mental disability, prior arrest or conviction record, genetic characteristics/genetic information, predisposition or carrier status, domestic violence victim status, military status or service, veteran status, or any other characteristics protected under federal, state or local law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Review of applications will begin immediately and continue until the position is filled.

The Research Foundation for the State University of New York is not an agency or instrumentality of the State of New York. Employees of the Research Foundation for the State University of New York are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. The Research Foundation for the State University of New York operates under a contract with The State University of New York and receives no directly appropriated state funding.

Application Instructions:

Applicants interested in applying MUST submit the following documents:

1. Resume/Cv
2. Cover Letter

After submitting your resume/CV, the subsequent pages enable you to upload your cover letter and additional documents.

Returning Applicants - Login to your RF SUNY Careers Account to review your application.

To apply, visit: http://rfsuny.interviewexchange.com/jobofferdetails.jsp?JOBID=187103

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