What are the responsibilities and job description for the Concierge position at The Reserve at Fairhope?
About the Company:
We are a premier senior living retirement community dedicated to creating a welcoming, warm environment for the residents who call our community home. We offer competitive pay, comprehensive rewards program, and a true team environment. If you are looking for a challenging and highly rewarding career, we want to hear from you!
What You Will Do:
- Greet and assist residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform residents or staff of the arrival of guests, packages, and flowers.
- Accommodate resident requests for assistance - referring to other staff as necessary.
- Provide marketing information to visitors.
- Assist Lifestyles Department with program / event reservations; collect program / event fees; maintain accurate records.
- Maintain and regularly update database of resident general information and update/distribute resident phone list. Handle other clerical duties as assigned.
- Support other departments as needed to ensure high quality resident service.
- Other duties as assigned or requested by Supervisor.
Why You Are Qualified:
The ideal candidate will have the following:
- High school diploma or GED equivalent required
- At least one (1) year of related work experience in customer service required.
- Prior work experience preferably in the long-term care, hospitality industry, or related field preferred.
- Must have good interpersonal skills, organized, proficient in Microsoft Office products, effective verbal communication skills, courteous, professional, good listener, experience supporting a busy office, able to work independently. Must physically be able to lift up to 25 pounds unassisted.
Why You Should Apply:
- Competitive pay.
- Great benefits including medical, dental, vision, life insurance and more.
- Excellent growth and advancement opportunities.
- Generous Paid Time Off (PTO) & Holiday Pay programs
- Flexible working schedule
Job Seeker Friends! If this job isn’t for you, perhaps you know someone who would be a perfect fit send them the link to this job. Thanks!
Hired candidates will be required to successfully complete a criminal background check, valid references, pre-employment drug test, physical and proof of employment eligibility. EOE.
