What are the responsibilities and job description for the Hospitality Service Expert position at The Resort at Glade Springs?
About Our Resort
We strive to create a supportive and inclusive work environment at The Resort at Glade Springs that fosters diversity, growth, development, and wellbeing.
Our People First culture is reflected in our approach to employee development, benefits, and relationships. We offer comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays.
We are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Job Overview
POSITION PURPOSE:
Serve food and/or beverages in a friendly, courteous, and professional manner according to Pyramid Hotels' high standards of quality as part of our banquet team.
- Greet guests and respond to requests in a timely and professional manner.
- Serve food and/or beverage in the order and to the expectation of the Banquet Captain.
- Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
- Replenish beverages as necessary and check with guests for overall satisfaction.
- Practice Teamwork and Clean as you go policies.
Key Responsibilities
Regular attendance in conformance with the standards and mandatory attendance for monthly departmental meetings.
