What are the responsibilities and job description for the Change Management Leader position at The Resources Group, Inc.?
Company Description
WHO WE ARE:
The Resources Group is a team of Operations, Human Resources, and Accounting & Finance professionals. We are business leaders, entrepreneurs, consultants, visionaries, strategists, facilitators, trainers, change leaders, collaborators, project managers, planners, implementers, and do-ers. We are experienced. We are passionate about serving our clients and improving their culture, operations, workforce, management, and business.
WHAT WE BELIEVE:
We believe that our clients are best served when things are kept simple, clear, and flexible. We know that every company has its own unique culture, like a fingerprint, so our work together is not "one size fits all." That is why our best partnerships are collaborative. We believe that great work is straightforward, strategic, smart, and even fun. And that great solutions are often found when we explore approaches that are creative and disrupt the norm.
WHO WE SERVE:
Our clients are small entrepreneurial companies to Fortune 100. Working across many industries allows us to dig in, get to know your company and industry, and bring a fresh approach. We love what we do. We have deep roots in healthcare communications, pharma, and advertising. We also have clients in manufacturing, consumer products, food distribution, local government, architecture, lighting, design, defense, automotive, retail, cement, quarry, mining, research, medical, and life sciences.
Job Description
The Change Management Leader is responsible for implementing and project managing a global digital transformation initiative. He/she will work onsite at our client location as a member of our team, implementing change management processes and communications, and fostering strong business relationships and continued client engagement. The Change Management Leader has a focus on “people first,” implementing a strong change management program and ensuring those involved have a clear understanding of the vision, their role in implementation, and follow-through to project completion. This is a challenging and complex transition and will require a experienced Change Management Leader who can guide our client through a smooth adoption to embrace an organizational change. He/she will utilize various methodologies of change management, applying the necessary steps appropriate to the situation.
Applicants must be able to work onsite at the client location in the Philadelphia area.
Main Responsibilities
- Apply a change management process and create a strategy to support the adoption of the organizational changes required by a client initiative
- Manage and support the development and delivery of client communications
- Assess and manage the anticipated resistance to new initiatives
- Assist in developing a project/process management plan; periodically evaluate project plans and adapt as needed
- Actively project manage the change management process, ensuring key milestones and deadlines are met
- Consult with and coach client team members
- Support upper level management in preparation for communicating new initiatives
- Assist with the development of project design and definition of roles
- Track, communicate, and manage issues
- Define and measure success metrics for new initiatives
- Prepare and deliver exceptional client presentations
- Provide onsite support to client in Northern suburbs of Philadelphia
- Travel, as needed, to Central/Northern New Jersesy
- Possibly occasional international travel if needed
- Maintain full professionalism in all communications and interactions
Qualifications
- Bachelor’s degree in business, human resources management, communications, or similar field; advanced degree preferred
- 15 years minimum experience focused on change management in a professional setting; CCMP preferred
- Change management designation or certification required; Prosci certification preferred
- Experience with the Prosci ADKAR model is a plus
- Knowledge of human resources practices and policies; HR professional preferred
- A demonstrated ability to effectively implement and manage a process plan
- A solid understanding of how people go through change and the change process
- Experience in project management and utilizing electronic project management software
- Technologically savvy; DX change management a plus
- Strong Microsoft Office Suite skills, particularly in PowerPoint, Word, and Excel
- An intelligent and articulate individual who can relate to people at all levels in a highly professional organization and possesses exceptional communication skills; written, verbal, and presentation skills
- An energetic, consultative, forward-thinking, and creative individual with high ethical standards and an appropriate professional image
Additional Information
All your information will be kept confidential according to EEO guidelines.
If you are interested in learning more about this excellent career opportunity, please submit your cover letter and resume.
