What are the responsibilities and job description for the Bilingual/Spanish Claims Adjuster (Generalist) position at The Responsive Auto Insurance Company?
About the Company
Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We partner with thousands of agents representing the industry’s best and most respected insurance agencies to deliver a top-notch service and claims experience. Our customers agree : in 2021, we received Google review ratings of 4.8 out of 5 stars—all because of the Responsive way we approach our business.
But Responsive is more than just our name—It’s a promise to make auto insurance simple, affordable, and hassle-free. We regularly ask our employees, agents, and customers for feedback. It’s how we make good on our mission : to continue raising the bar for service in auto insurance.
What You Will Do
As a Bilingual Claims Adjuster, you’ll work closely with customers, attorneys, medical providers, other insurance carriers, and vendors to resolve coverage, liability, and damages issues from start to finish. You’ll also develop and maintain strong relationships with customers and resolve claims efficiently to ultimately advance to an adjuster role.
Sample duties include :
- Investigate, evaluate, and settle insurance claims.
- Interact with customers on the phone and display courtesy, accuracy, and uniformity.
- Carefully review policies to verify coverage and identify any coverage issues.
- Properly file and answer arbitrations.
- Write clear and accurate responses in response to demands, requests, or questions.
- Make informed recommendations when finalizing liability.
- Maintain detailed, accurate, and timely records.
- Continuously develop knowledge and expertise (e.g., job-relevant law, regulations, trends, and emerging issues).
- Conduct activities in compliance with applicable Federal & State laws, and company regulations and guidelines.
Job Requirements :
Position Details
The Responsive Hiring Process :
Responsive evaluates candidates using a variety of methods including interviews, work simulations, and writing assessments.
As part of our commitment to ensuring a fair and comprehensive evaluation process, Responsive uses assessments to help us better understand candidates' skills and fit for the role. Applicants may be invited to complete an assessment as part of the hiring process. These assessments are designed to complement interviews and provide additional insight into your qualifications.
The Responsive Offer
In addition to a friendly, collaborative environment, we offer a competitive benefits package, training, and ongoing growth opportunities including :
How to Apply
Use the “Apply” button at the top of the page to upload a cover letter explaining your interest in this position and a current resume and complete the application process.
The Responsive Culture :
At Responsive, we know we’re only as good as our people, which is why we value integrity and humility. We also give our employees the freedom to make common-sense decisions and offer new opportunities for growth and movement across all our departments. You’d join a dynamic team of people who are :
Equal Opportunity Statement
This position is not eligible for sponsorship for work authorization by Responsive Auto Insurance Company. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.
Thank you for your interest in The Responsive Auto Insurance Company. The Responsive Auto Insurance Company is proud to be an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Salary : $58,000 - $60,000