Retail People and Culture Director

We are seeking a talented, inspirational and entrepreneurial HR generalist with experience building process, analyzing our current strategy and gaining consensus from team members and senior management to bring joy to the workplace!

Our client is an AMAZING, well established community based retailer offering value price points in one high volume location. But the plan is growth!! You will have virtually a blank canvas and must be strategic as well as hands on in your approach.

Compensation range in the 100-125k range depending on experience.

Why This Role Exists

We’re hiring a Director of HR — but not your typical one. This person will be the heartbeat of our culture and help us deliver joy to every person who touches the brand. As we expand rapidly, our people strategy must scale with both intention and heart. This role is for a builder, a connector, and a culture carrier. You report directly to the COO and serve as the steward of the team experience—owning everything from hiring and onboarding to leadership development, retention, and compliance.

About the Four Tenets of Conscious Capitalism — Does This Describe You?

• Higher Purpose: You attract people who want to build something meaningful.
• Stakeholder Orientation: You serve employees as internal customers—retention is your ROI.
• Conscious Leadership: You coach, develop, and lead with empathy, clarity, and accountability.
• Conscious Culture: You create an environment where people feel valued, connected, and energized.

Your Core Functions:

Recruiting

• Own the end-to-end hiring funnel for the organization
• Implement values-first recruiting using EOS People Analyzer™ and GWC.
• Build pipelines of purpose-aligned talent—not just warm bodies.
• Team Experience & People Strategy
• Operationalize the entire employee journey—Assess to Advocate.
• Own onboarding, career pathing, stay interviews, and recognition systems.
• Build trust, loyalty, and retention through intentional experience design.

Leadership Development

• Systematize development using LMA, Delegate& Elevate™, and Quarterly Conversations.
• Identify and scale future leaders before the org outgrows them.
• Make leadership behavior measurable and coachable.

Process Management

• Document, optimize, and enforce repeatable HR systems.
• Embed onboarding and retention into EOS Core Processes.
• Drive execution through people-process discipline.

Labor Law Compliance

• Own compliance across the entire organization.
• Lead audits, investigations, and risk mitigation strategies with outside counsel as needed.
• Keep the org clean, protected, and scalable.

HRIS & People Data

• Implement HRIS system including system integrity and building a usable, real-time People Scorecard.
• Provide visibility into retention, onboarding success, and leadership engagement.
• Use data to drive performance—not just track it.

What Success Looks Like for You

• Employee Retention > 90%
• Leadership Quarterly Conversations: 100% Completion
• % of A-Players in Right Seats: > 80%
• Time-to-Fillfor Key Roles:< 45 Days
• Compliance Audit Pass Rate: 100%

What You Bring

• 5–7 years in HR/People leadership roles—multi-location retail industry experience preferred.
• A builder’s mindset with strong emotional intelligence and follow-through.
• Strategic, structured, and fluent in leadership development.
• Compliance acumen and HR tech fluency—nothing slips through.

One Last Thing

This isn’t just a “Director of HR” title — it’s your chance to co-create the future of a purpose-driven sales organization. If you’re passionate about people, process, and building something that delivers joy, we want to meet you.