What are the responsibilities and job description for the Housekeeper position at The Retreat at Carolina Bay?
Our number one priority is caring for our residents. The Housekeeper is responsible for keeping the community, common areas, and resident rooms neat and clean. They will be responsible for laundering all linen and resident personal clothing. They will also be responsible for ordering and storing necessary supplies.
Benefits:
- Competitive Salary
- Paid-Time Off
- Flexible Schedule ; Full-time/Part-time available
- Health Insurance, Dental Insurance, Vision Insurance
- Short-Term/Long-Term Disability Insurance; Variety of Supplemental Insurances Available
- Free Life Insurance
- Career Growth Opportunities
- Tuition Reimbursement
- Employee Assistant Programs
This position is Sunday - Thursday 10am-6pm.
- Some benefits may only be eligible to full-time team members
- Starting rates are higher depending on experience and position
Minimum eligibility requirements
- One year related experience in a similar environment with on-the-job training preferred.
- Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job.
- Ability to remain calm under stressful situations.
- Must demonstrate the ability to work responsibly as a team member as well as an individual.
- Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others and local, state and federal laws.
- Must have compassion for and desire to work with the elderly.
- Must meet all health requirements.
- Must pass criminal background check.
- Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.
Essential functions
- Follow cleaning schedule and instructions as directed by supervisor, including residential homes and public areas.
- Sweep and vacuum all assigned areas.
- Clean and/or polish all room furnishings, fixtures, ledges, heating/air conditioning units in resident rooms and all public areas.
- Clean walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting and deodorizing.
- Clean all community showers, toilets, sinks, countertops, and baseboards, stock with paper towels, toilet paper, soap and shampoo.
- Clean and check model rooms and work in concert with the maintenance to ensure that all incoming residents’ homes are cleaned and ready for move-in.
- Clean all hallways, stairways and elevators as necessary.
- Clean employee break area when necessary.
- Empty trash in offices and public areas.
- Report to supervisor any unsafe/hazardous conditions within the Community and any needed repairs to housekeeping or other facility equipment.
- Keep janitor closets and housekeeping supply rooms clean and orderly.
- Other duties and responsibilities as deemed necessary and appropriate by supervisor.
Customer service
- Responsible for ensuring that all employees are providing excellent customer service to internal and external customers.
- Perform job duties for residents and with team members in a courteous and professional manner.
- Take initiative to ensure resident safety and satisfaction is a priority.
- Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors and regulators).
- Communicate professionally and cooperate with supervisor and all community personnel.
Residents’ rights
- Ensure compliance and understanding of all regulations regarding residents’ rights.
Other
- Follow & communicate company policies and procedures.
- The job description provides a framework for the job; other duties may be assigned as necessary.
Working conditions (travel, hours, environment)
- Scheduled hours; possible overtime. Works in other positions temporarily, when necessary.
- Subject to frequent interruptions.
- Is involved with resident, personnel, and visitors under all conditions and circumstances.
- Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
- Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
- May be subject to the handling of and exposure to hazardous chemicals.
Physical/sensory requirement
- Medium work: ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Must be able to move intermittently throughout the day.
- Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff.
- Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.