What are the responsibilities and job description for the Box Office Associate position at The Ridgefield Playhouse?
Job description
As a Box Office Associate, you will provide customer service to our patrons, including selling ticket and memberships, answering questions about our venue and programming, assisting in run of show (will call), and assisting our patrons and staff with various administrative tasks. The ideal candidate should have the ability to multitask, be prompt and well organized, have excellent communication skills and find reward in helping our patrons have the best experience possible at our venue. Previous experience in the entertainment industry, as a projectionist, or in customer service a plus. This is a part-time role that will report to the Office Manager.
Responsibilities:
- Provide customer service during daily office hours, during live events, film screenings, venue rentals, or collaborations hosted at Ridgefield Playhouse.
- Clearly communicate and document issues, incidents of note, and other important information to the Office Manager.
- Manager a clean, organized, optimally functional box office.
- Maintain our high standard of customer care via phone call and in-person interactions.
Qualifications:
- Attention to detail and ability to prioritize
- Ability to focus and execute in a fast-paced, energetic environment
- Outstanding interpersonal skills
- Excellent verbal and written communication skills, including comfortability with and professionalism during phone calls.
- A love and appreciation for the Arts!
- 1 years in a customer-facing role
- Proficient computer skills
TO APPLY: Submit a cover letter and resume. Please tell us a little bit about yourself and why you are interested in this position.
Availability:
- Afternoon/Evening and Weekend hours
- Flexible schedule - aligned to our events calendar/venue needs
- An expected 8-12 hours a week, to start
Compensation: $17/hour
Work Location: The Ridgefield Playhouse
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- After school
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17