What are the responsibilities and job description for the Night Auditor position at The River Electric?
Night Auditor
Location: River Electric, Guerneville CA
Position Type: Full-Time / Part-Time
Job Summary:
The Night Auditor oversees the front desk during overnight hours, ensuring the safety and comfort of our overnight guests . This position is ideal for someone who enjoys working independently, has an eye for detail, and is committed to providing excellent customer service—even in the quiet hours.
Key Responsibilities:
Guest Services:
- Greet late-arriving guests and assist with overnight check-ins and early morning check-outs.
- Provide information on hotel amenities, local services, and answer guest inquiries with professionalism and courtesy.
- Respond to guest concerns or emergencies calmly and efficiently.
Audit & Operations:
- Reconcile and balance the day’s financial transactions and prepare end-of-day reports.
- Manage late reservations, cancellations, and adjustments in the hotel system.
- Ensure front desk and lobby areas are clean, organized, and secure during the night shift.
Communication & Coordination:
- Communicate overnight issues or guest needs to the appropriate departments for follow-up.
- Coordinate with emergency services if necessary.
- Monitor room availability and update systems accordingly.
Qualifications & Skills:
- Prior experience in hospitality, customer service, or night audit preferred.
- Strong numerical and analytical skills.
- Ability to work independently and stay alert during overnight shifts.
- Excellent communication and attention to detail.
- Familiarity with hotel management software (e.g., Opera, PMS, or similar) is a plus.
- Availability to work overnight shifts, including weekends and holidays.
Why Join River Electric?
- Competitive pay and benefits
- Opportunities for growth in hospitality operations
- Employee discounts on stays and dining
- Supportive and team-oriented work culture
Job Types: Full-time, Part-time, Seasonal
Pay: $22.00 - $24.00 per hour
Expected hours: 24 – 40 per week
Schedule:
- 8 hour shift
- Every weekend
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Salary : $22 - $24
