Job Description
Job Description
WHO WE ARE
The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.
The Road Home is an Equal Opportunity Employer
Diversity, Equity, Inclusion & Belonging (DEIB) is essential to The Road Home’s mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.
The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours / week)
- Health Care Plan (Medical, Dental & Vision)
- HSA, FSA, HRA (We reimburse part of your deductible!)
- Retirement Plan (403B with TRH contribution and match)
- FREE Life Insurance for employees
- Paid Time Off (Vacation, Sick & 12 Public Holidays)
- One Floating Holiday Per Year
- Free Short Term & Long Term Disability
- Employee Assistance Program
- Free Training & Development
- Tuition Assistance for a wide variety of classes!
- Public Service Loan Forgiveness (PSLF) qualifying agency
Job Summary
The Kitchen Coordinator / Housing Advocate will be responsible for managing kitchen operations and providing housing advocacy within The Road Home’s Family Interim Non-Congregate Housing (FINCH) Resource Center. This dual-role position requires proficiency in both culinary management and supportive client interactions. The role involves overseeing kitchen duties, ensuring safe and sanitary conditions, and providing quality advocacy and support for families experiencing homelessness, particularly those who are medically vulnerable.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still applyApplicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.Location
Family Interim Non-Congregate Children Housing Reports to
Associate Director Position Status
Full-Time Shift
11AM-7PM Pay Grade and Starting Rate
Grade 5 / $17.85 / HR FLSA Status
Non-Exempt
Kitchen Coordination
Coordination with Catholic Community Services for delivered lunch and dinner meals.Ensure timely meal service and maintain high standards of food preparation and safety.Collaborate with the Volunteer Coordinator to direct food services, train volunteers in safe food handling practices, and maintain kitchen cleanliness.Organize and maintain kitchen, food storage, and equipment, ensuring compliance with health and safety regulations.Oversee food storage and handling, ensuring adherence to safety protocols.Develop positive relationships with volunteers, guests, and other staff, fostering a cohesive team environment.Perform routine kitchen maintenance tasks, such as cafeteria cleaning.Housing Advocacy
Provide quality customer service to families at FINCH, addressing both immediate and longer-term needs.Observe and regulate shelter activities, ensuring adherence to rules and procedures, with a focus on the unique needs of families at FINCH.Offer clear guidance on shelter rules and procedures, considering clients' medical conditions (as needed).Assist in maintaining a clean and safe facility, including basic cleaning tasks and identifying special needs for supervisor referral.Handle phone inquiries, respond to messages, and address public and client concerns.Support conflict resolution and crisis intervention, liaising with community resources as needed.Promoting Best Practice
Demonstrates awareness and desire to understand diverse populationsAbility to contribute to the Agency’s commitment to enhancing awareness and appreciationWillingness to understand that housing first, harm reduction, low barrier access to resources is best practice and essential to our mission at The Road Home.Ability to set and maintain good boundaries, using Trauma-Informed Care as a guidelineOther duties as assignedEducation and Experience
High School Diploma or GED required.Current Food Handlers Permit or willingness to obtain one within one month of hiring.Experience working with diverse populations preferred.Experience in a similar role or related field is preferred.Required Skills and Abilities
Strong interpersonal skills and ability to work with diverse populations.Excellent writing and documentation skills.Willing to be a proactive member of a team.Ability to work from a Trauma-Informed Care framework.Familiarity with the Housing First philosophy.Ability to work with community partners.Self-starter and self-directed.Ability to accept direction from Supervisor.Excellent organizational skills and strong computer skills.Demonstrated awareness of and sensitivity to diverse populations. Ability to contribute to the agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.Must pass a pre-employment background check and drug screen.Physical and Equipment Requirements
Ability to lift 50 pounds.Ability to stand and walk for extended periods.Ability to operate kitchen equipment.Powered by JazzHR
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Salary : $5 - $18