Automotive Service Greeter - Toyota of Tacoma

Job Title: Automotive Service Greeter
Location: Tacoma, WA
Job Type: Full-time
Reports To: Service Manager
Salary: $41,600 - $41,600 annually

Our dealership is seeking a Service Greeter to serve as the first point of contact for our valued customers and visitors. This role plays a critical part in ensuring a welcoming and professional atmosphere while providing exceptional customer service. If you have strong communication skills, a customer-focused mindset, and the ability to manage multiple tasks efficiently, we encourage you to apply.

Key Responsibilities:

• Greet customers and visitors in a professional, courteous manner.
• Assess customer needs and direct them to the appropriate department or personnel.
• Operate a multi-line phone system, answer calls promptly, and transfer inquiries as needed.
• Provide accurate information regarding dealership services and procedures.
• Perform administrative and clerical support duties, including maintaining records and documentation.
• Ensure a clean, organized reception area and uphold professional workplace standards.

Why Join Our Team?

• A professional and team-oriented work environment.
• Opportunities for career growth and development.
• Competitive compensation and benefits.
• The chance to be part of a respected and customer-focused dealership.

If you are a motivated and customer service-driven individual looking for a rewarding opportunity, apply today!

Larson Automotive Benefits:

Larson Automotive Group offers a comprehensive group medical insurance plan to all hired full-time applicants that start the first of the month following the completion of continuous 60 of employment. We offer 4 plans to help employees access the best plan that fits their budget and needs. One plan is zero cost to the employee. We also have a company paid Life ($10,000) and AD&D plan ($40,000.00) that is for all benefit eligible employees. Employees must maintain no less than 32 hours per week to be considered ‘full-time’ for benefits.

In addition to medical insurance, Larson Automotive Group also offers vision, dental and various other ancillary coverages such as additional Life, AD&D, LTD, STD, Accident, Hospital, and Pet insurance to name a few.

Larson Automotive Group also provides an Employee Assistance Program. This is a specialized referral program available to employees to assist in various personal situations. This includes counseling for substance abuse, financial difficulties, mental illness, family issues and more. These are all provided to the employee free of charge and confidential with a third party.

Larson Automotive Group also helps plan for your future with our retirement plan available to all employees over the age of 21. The 401k plan starts after the completion of 2 months of employment, the employee will be automatically enrolled into the program starting at a 3% deduction and this will increase 1% per year for the first 3 years. The company does match 50% of the first 4% contributed by the employee. Employees on a budget or who want to know exactly what will be coming out of their check can also opt to have a flat dollar amount withheld from their check. We also offer a ROTH plan option as well. Employees can opt out of the plans at any time.

We offer a KOFE (knowledge of Financial Education) plan free of charge to the employee to help provide the employees with the tools needed for financial wellness.

Hourly and Salary employees will receive 6 paid holidays each year.

We offer a competitive PTO (Paid Time Off) program; employees begin to accrue hours from day one worked (eligible to use after 90 days of employment). PTO is accrued for the first 2 years at 1 hour for every 40 hours worked at 3 to 10 years 1.53 hours of PTO for every 40 hours worked and at 10 years 2.30 hours of PTO for every 40 hours worked.

We offer a vehicle purchasing programs for all the vehicle brands we offer. All you need to do is contact the GM of that dealership to see what options they currently have available.

• High school diploma or GED required.
• Previous experience in customer service, reception, or administrative roles preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in operating phone systems and basic office equipment.
• Ability to maintain professionalism and composure in a fast-paced environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.