Senior Business Analyst, Operations

Position Overview

The Senior Business Analyst, Operations will play a pivotal role in supporting The Rockefeller Foundation’s strategic and operational goals by providing integrated business planning and data analysis to enhance operational performance, and efficiency, and drive data-driven decision-making. This role partners with the Office of the Chief Operation Officer (COO), operations leaders, and stakeholders across Finance, RF Catalytic Capital, IT, Legal, Office of Grants Management, Human Resources, CPI, Connected Leaders, Bellagio Center, and Sustainable Operations.

The analyst will translate complex strategic questions into actionable insights through in-depth data analysis and visually compelling reports. They will collaborate with data owners and IT to develop and maintain integrated operations dashboards, ensuring data accuracy and consistency. Additionally, they will drive business enablement by improving processes, supporting change management, and monitoring risk indicators within enterprise risk management. Key responsibilities include supporting integrated goal and budget-setting, conducting financial analyses, partnering with finance on forecasting, managing the business planning calendar, and contributing to scenario planning for resource optimization.

The ideal candidate will have a strong analytical mentality with the heart of a storyteller. They will be a self-starter and can manage multiple projects, integrate data from various sources, and develop user-friendly dashboards and reports. They should excel in relationship building, stakeholder management, and problem-solving, and demonstrate meticulous attention to detail. 

This position reports to the Managing Director, Operations within the Office of the COO and requires a balance of critical thinking and operational execution, contributing to both the immediate and long-term success of the Foundation.

Pay Range: $103,300 - $136,700. This represents the present low and high end of the Foundation’s pay range for this position. Actual pay will vary based on various factors, including but not limited to experience.

Work Schedule: This role is on a hybrid work schedule, and required to be in the office on Tuesdays, Wednesdays, and Thursdays.

Principal Duties and Responsibilities

Data Analysis and Reporting

• Transform complex strategic business questions into targeted data analyses, delivering clear, visually engaging reports and presentations.
• Collaborate with operational leaders to identify key performance indicators (KPIs) and develop a comprehensive performance reporting framework.
• Develop and maintain integrated dashboards and reports in collaboration with data owners.
• Ensure all dashboards and reports are intuitive and user-friendly, and support data literacy through training.
• Maintain data accuracy by identifying and resolving discrepancies with data owners.
• Continuously refine reporting processes and tools for greater efficiency, accuracy, and strategic alignment.
• Advocate for responsible data use and analysis to drive informed decision-making across operations. 

Integrated Business Planning and Enablement

• Drive integrated annual goal and budget setting with the Office of the COO and operations leaders.
• Conduct financial analysis to support budget management and collaborate on annual and multi-year forecasting.
• Manage the business planning calendar, aligning milestones in consultation with operations leadership.
• Support scenario planning and modeling exercises to inform strategic decisions, change management for new processes, and optimize resource allocation.
• Build strong stakeholder relationships to align solutions with organizational priorities.
• Contribute to the enterprise risk management program by identifying risks, proposing mitigation strategies, and monitoring risk indicators. 

Education, Experience, and Skills

• Generally expected to have 5 years of experience in business analysis, strategy, operations, or data analysis, with expertise in managing complex projects and data-driven decision-making.
• Bachelor’s degree, preferably in Business, Mathematics, Statistics, Computer Science, Engineering, or a related field.
• Salesforce reporting and dashboard configuration expertise.
• Proficiency in data visualization tools such as Tableau, Power BI, or similar platforms for dynamic dashboards and reporting.
• Strong analytical skills for issue identification, root cause analysis, and solution development.
• Experience presenting highly visual analyses to senior leadership and other executive audiences.
• Excellent written and verbal communication skills to convey complex information clearly and effectively.
• Collaborative team player skilled in stakeholder management.
• Proactive and adaptable, with a track record of process improvement.
• Detail-oriented, ensuring data accuracy and integrity while managing multiple tasks.

Qualifications and Competencies

• Data Oriented: Consistently achieves results, by approaching work informed by data.
• Decision Quality: Makes good and timely decisions that keep the organization moving forward.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Strategic Learning: Actively learns through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Values Differences: Recognizes the value of different perspectives and commits to inclusion, equity, and diversity in every aspect of work.

About The Rockefeller Foundation
The Rockefeller Foundation is a pioneering philanthropy built on collaborative partnerships at the frontiers of science, technology, and innovation that enable individuals, families, and communities to flourish. We make big bets to promote the well-being of humanity. Today, we are focused on advancing human opportunity and reversing the climate crisis by transforming systems in food, health, energy, and finance. For more information, sign up for our newsletter at http://rockefellerfoundation.org and follow us on X @RockefellerFdn.

The Rockefeller Foundation offers a comprehensive and competitive benefits package that includes health insurance programs, tuition reimbursement and student loan repayment, a generous 401K, parental leave, and various forms of paid time off, all to help our employees feel energized, cared for, and engaged.

As an organization, we focus on six values to advance our culture and continue our success. We are dedicated to being Transparent, Optimistic, Accountable, Collaborative, Trusted, and Equitable. We operate from a strong commitment to equity, diversity, and inclusion in everything that we do. It is not only the right thing to do – we could not make an impact without our team members' diverse perspectives and experiences. We expect all employees at the Foundation to contribute by developing their unique perspectives and talent, challenging conventional wisdom through evidence and reason, and amplifying marginalized voices.

The Rockefeller Foundation is committed to the principles of equal employment opportunity and compliance with all federal, state, and local laws concerning employment discrimination, including the Americans with Disabilities Act. To this end, the Foundation ensures equal opportunity to all employees and applicants regardless of race, color, age, gender, sexual orientation, religion, marital status, national origin or ancestry, citizenship, lawful alien status, physical, mental, and medical disability, veteran status, liability for service in the United States Armed Forces, or any other protected status.

The Rockefeller Foundation is an Equal Opportunity Employer.