Production Manager

(Experience preferred - not required)

The Roof Mentors is an employee-first company with a real family culture. Our goal is to help homeowners protect their #1 asset and build as many relationships as possible. As one of the fastest-growing companies in North Carolina, we are consistently looking for individuals that want to make a life-changing move to be a part of something truly great. If you are tired of working hard for a company that does not work hard for you, then come join a team that wants to see your success as much as you do.

The Production Manager at The Roof Mentors is the face, voice, and leader of the company once a homeowner decides to let us help them. Our goal is to build relationships, and you will be tasked with that during the build process for each roof replacement you supervise. We pride ourselves in not just making sure our roofs are top quality but also in how well we create and build relationships with those homeowners. This position allows them to build trust with you and the company.

Responsibilities:

• Arrive at the build each morning before tear off, deliver any required materials, and introduce yourself to the homeowner.
• Supervise and take photos of the critical phases of each job.
• Perform a Quality Control Inspection after each build is complete and pick up all left over materials.
• Communicate any questions, concerns, and change orders with the homeowner as they pertain to the build.
• Resolve customer inquiries and complaints in relation to the project.
• Communicate and address any concerns and change orders with the crews, as well as assure the crew is following company standards and local building codes.
• Delivery of supplies to and from multiple locations, as well as any supplies needed during the job.
• Create, maintain, and upload all documents and photos in relation to the build including change-orders, completed photos, and inspection lists.
• Document all communication on our account management software (Rooflink).
• Make decisions on unforeseen circumstances, as well as properly communicate those decisions to the homeowner and company representative.
• Will be responsible for submitting material orders and coordinating with crews in regard to scheduling.
• Assist in maintaining all materials at the office warehouse.

Qualifications:

• Previous management experience (preferred)
• Previous customer service experience (preferred)
• Previous roofing or construction experience (preferred)
• Ability to build rapport with clients (required)
• Positive and outgoing personality (required)
• Deadline and detail-oriented (required)
• Must be able to lift heavy products (required)
• Must be comfortable with climbing roofs (required)
• Must be able to pass a driving record background check (required)
• Highschool diploma or equivalent (required)

Company provisions:

• PPE and equipment required to perform expected tasks
• Company vehicle for work related travel
• Gas card for work use

Schedule:

• Builds are scheduled Monday-Friday and some Saturdays based on need.
• Location of work will be a combination of build supervision and administrative work at the office.
• Length of work day varies depending on each specific build, the number of builds, and the season.
• Hours are dependent on the amount of builds that day/week and the scope of work for those builds.
• Daily and weekly scheduling is largely determined by weather.

Job Type: Full-time

Annual Salary: $40,000-$60,000

Additional Benefits:

• Health insurance (50% covered by the company)
• Bonus opportunities

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Project management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Statesboro, GA: Relocate before starting work (Required)

Work Location: On the road

Salary : $40,000 - $60,000