What are the responsibilities and job description for the Front Key Employee position at The Roosevelt Market | Boise?
Leadership at the Wylder Hospitality Group stems from our core values: Be Clear, Hold the Standard, Be Honest, Be Caring, Be Professional.
Throughout the business these core values define us as a group and build toward our financial and cultural success. We apply them to each other, to employees, to guests, to vendors, and to our community.
Front Key Employee
The FKE at The Roosevelt Market supports the GM in the operation of the front of the house: holding high standards, customer service, food and beverage quality, and safety. In order to be successful in these responsibilities, the FKE must love the restaurant business, exude the core values, and lead with heart and humor.
Essential Functions
Constantly moves within the restaurant sales floor and kitchen
Frequently operates computers, phones, tablets and POS system
Occasionally positions self to clean under counters and inside equipment
Constantly communicates with staff and guests
Constantly monitors food and beverage quality for taste and visual presentation
Frequently moves products weighing up to 50lbs
Frequently works in outdoor weather conditions
This Job Description is subject to change at any time.
REQUIREMENTS
- Love the restaurant industry
- Assist team members to achieve their goals
- Support the GM in all aspects of front of house operations
- Identify & Develop Future leaders
- Maintain a fun and professional work environment
- Maintain standards food quality, visual and taste standards
- Manage financials and budgets of the restaurant:
- Labor Cost
- Beverage Costs
- Be a presence on the floor of the restaurant:
- Expediting food and drink
- Maintaining an upbeat floor energy
- Quickly and professionally support the GM in team communications
- Support Kitchen Leadership & Team
- Set up and maintain stocked workstation throughout shift
- Assist in stocking and cleaning the entire line throughout the shift
- Promptly prepare food within company time standards
- Maintain safety and sanitation standards including health inspection high scores
- Literacy in Computers and Basic Math
- Strong skills of observation
- Good problem solving and conflict resolution skills
- Great oral and written communication
- Exceptional follow-through skills
The Roosevelt Market * 311 N Elm Ave, Boise, ID 83712 * www.therooseveltmarket.com