What are the responsibilities and job description for the Waiter/Waitress position at The Roslyn, Tapestry Collection by Hilton?
- Taking orders and delivering food and beverages.
- Helping guests with menu recommendations.
- Providing exceptional customer experience.
Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills.
The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.
The responsibilities of a waiter/waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.
To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.
Responsibilities of a Waiter/Waitress:- Greeting, seating, and escorting guests.
- Providing menu recommendations and additional information.
- Upselling additional products when appropriate.
- Checking ID's to prevent minors from ordering alcoholic beverages.
- Taking orders using software, order slips, or by memorization.
- Communicating order details to the kitchen staff.
- Delivering food and beverages in a timely fashion.
- Delivering checks and collecting bill payments.
- Cleaning and maintaining the appearance of tables and tableware.
- Providing exceptional customer experience.
- Must have prior experience as a waiter/waitress.
- Must showcase teamwork and communication skills.
- Must be able to handle money transactions responsibly.
- Must be able to multitask and act quickly.
- Must be flexible and ready to work in shifts.
- Must carry at least a high school diploma.
The Roslyn, Tapestry Collection by Hilton is a quaint boutique property nestled in the tree-line hills of Roslyn, NY. The property’s 76 guest rooms and suites provide luxurious comfort to all who come to stay. The Hotel focuses on personalized, impeccable service and creating memorable stays whether for business or leisure.
The Hotel boasts a new fine dining restaurant and bar, Atlas New World Bistro, a cozy Lobby Lounge with a fireplace, and over 4,000 sq. ft. of flexible banquet & meeting space with in-house catering and state-of-the-art audio-visual equipment. It’s also home to a supper club, Roslyn's Cellar, which hosts music artists, comedians, psychic mediums, celebrity meet & greets, and more!
