What are the responsibilities and job description for the Bookkeeper position at The Royal Group, Inc?
About Us:
Royal Group has proudly served Vermont since 1935 as a family-owned and operated business. We’re not just about providing excellent products and services—we care about creating a positive, supportive, and values-driven environment where employees thrive. We offer competitive wages, excellent benefits, and a culture that fosters growth, respect, and teamwork.
Why Join Us?
- 100% paid Healthcare with a low deductible
- 100% paid Vision and Dental
- (7) paid holidays
- (3) paid wellness days
- (5) sick days
- PTO based on time with company
- 401(k) Plan
- Paid time off
- Flexible work schedules
- A respectful, supportive work environment
We are currently seeking a motivated and detail-oriented individual to join our team in a hybrid Customer Service and Finance Support role. This is a dynamic position combining customer service excellence with administrative and finance-related tasks to support our growing team.
Key Responsibilities:
Finance and Administrative Support Duties:
- Assist with financial data entry and recordkeeping to ensure accurate financial documentation.
- Support reconciliation of accounts, preparation of reports, and monitoring expenses.
- Help maintain accurate financial records in accounting software.
- Assist with payroll processing and vendor communications.
- Contribute to budgeting, forecasting, and financial analysis projects.
- Ensure confidentiality of sensitive financial information.
Customer Service Duties:
- Serve as a primary point of contact for customer inquiries via phone, email, and in-person visits.
- Maintain positive relationships with clients by providing exceptional service and resolving issues promptly.
- Process orders, schedule appointments, and follow up on service requests.
- Collaborate with sales and technical teams to ensure seamless customer experiences.
What We’re Looking For:
- Highly organized, detail-oriented, and comfortable managing multiple priorities.
- Hard working and can stay on task
- Accuracy
- Strong customer service and communication skills.
- Basic understanding of finance functions and interest in learning more.
- Proficiency with accounting software and spreadsheets is a plus.
- Ability to handle sensitive information with confidentiality and professionalism.
- Positive, team-oriented attitude.
Preferred Qualifications:
- 3 years in a customer service, finance, or administrative role.
- Associate’s degree or equivalent experience.
- Bookkeeping or financial Experience
Core Values:
We are guided by the following values, and seek candidates who share our commitment:
- Committed to Quality: Delivering excellence in everything we do.
- Customer Focus: Keeping our clients at the center of every decision.
- Personal Responsibility: Owning our actions and outcomes.
- Flexibility: Adapting to changing needs with a solutions-oriented approach.
- Respect: Fostering positive relationships internally and externally.
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21 - $26
