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Senior Clinical Trials Coordinator

The Royal Marsden
New York, NY Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Job overview

We have an exciting opportunity to join the Health & Wellbeing team as Band 4, HR Administrator.

The Wellbeing & Benefits Team is responsible for delivering excellent customer service and developing and managing a comprehensive range of benefit schemes and wellbeing initiatives that support employee health and well-being in alignment with the Trust's workforce strategy.

The HR Administrator will be the first point of contact for all enquiries and has responsibility for the day-to-day administration of all benefits and initiatives. This will also include supporting the Team Leader with planning and delivery of campaigns, events, promotions and staff recognition.

Main duties of the job

The Wellbeing & Benefits Team is responsible for developing and managing a comprehensive range of benefit schemes and wellbeing initiatives that supportemployeewell-beinginalignmentwiththeTrust'sworkforcestrategy.

The HR Administrator will play a key role in the end-to-end administration of employee well-being and staff benefits schemes. This includes managing complex administrative tasks, ensuring the accuracy and compliance of data, including payroll-related processes for salary sacrifice schemes, and working closely with payroll and finance teams. This position requires a high level of attention to detail with exceptional focus on accuracy, particularly when handling payroll, salary sacrifice schemes, and financial data. Strong Excel skills, and the ability to ensure that financial and payroll records are precise and up to date. Along with resolving any issues or discrepancies related to salary sacrifice scheme claims or well-being services.

The postholder will be expected to understand equality and diversity, how these impact in their role and across the Trust, and work in accordance with the Trust's Equalityobjectivesandpolicies.

Detailed job description and main responsibilities

Administration and Support

  • Provide administrative support for a variety of wellbeing offers and employee benefits, including the employee assistance programme, ensuring staff understand, have access to and receive accurate and timely updates on these.

Salary Sacrifice Schemes

  • Administer salary sacrifice schemes (e.g., for cycle, car lease, home and tech and any other benefits) and oversee the entire lifecycle from employee enrolment and adjustments to payroll processing. Maintain detailed records; this will include use of electronic staffrecord(ESR)asnecessaryto verify, updateandreviewemployeedetails.
  • Act as the primary point of contact for employees, explaining the benefits of salary sacrifice schemes and guiding them through the enrolment process. Ensure employees understand how participating in salary sacrifice schemes can benefit their financial well-being (e.g., tax savings).
  • Oversee the enrolment process, including managing the initial sign-up, processing changes and confirming employee participation.
  • Staff Benefits and wellbeing offerings

  • Support the wider wellbeing team in the coordination and promotion of well-being offers and initiatives including mental and physical health, nutrition, and work-life balance initiatives. This also includes providing support in planning, coordinating, and delivering wellbeing events / workshops cross site to raise awareness.
  • Serve as the first point of contact for employees seeking information about well-being offers, initiatives and benefits, answering queries and providing clear guidance on available support options.
  • Support with administration of the benefit and recognition schemes liaising with colleagues in HR and the Events Team as appropriate.
  • Person specification

    Education / Qualifications

    Essential criteria

  • Good level of basic education including GCSE Maths and English at grade C or above (or equivalent qualification)
  • Vocational training in a subject relevant to the role such as NVQ Level 4 in business, Customer Service,Project Management or Administration (or equivalent experience) Level 3 Business and Admin
  • Experience

    Essential criteria

  • Understanding and use of HR databases in a payroll, training, finance or HR capacity (Oracle HR / ESR desirable)
  • Demonstrable data reporting ability gained through experience in a similar or equivalent role
  • Knowledge of administrative procedures, range of computerised software, managerial knowledge, project monitoring, acquired through degree or equivalent experience or equivalent training and experience
  • Knowledge of the capture and manipulation of data, including financial or payroll data and sensitive data, from computer sources
  • Desirable criteria

  • Previous experience of independent working preferably in a healthcare sector
  • Previous experience of salary sacrifice scheme administration and / or HR / Training Administration
  • Skills / Abilities / Knowledge

    Essential criteria

  • Strong organisational and multitasking with the ability to manage competing priorities whilst maintaining meticulous records. Advanced keyboard skills Proficiency in using Microsoft Office Suite and HR management systems (e.g., NHS ESR).
  • Strong analytical skills with the ability to interpret data, perform reconciliations, and produce actionable reports.
  • Able to communicate clearly, concisely and confidentially with a wide range of staff both verbally and in writing
  • Strong attention to detail, especially in payroll processing, Accuracy in managing sensitive data and ensuring compliance with NHS regulations
  • Proactive, with a customer-focused attitude. Proactive in identifying discrepancies and resolving issues efficiently
  • Ability to handle confidential information with discretion
  • Capable of working both independently and as part of a team
  • Attentive to detail and quality of work, understanding the importance of data quality
  • Strong understanding of payroll processes, particularly with regard to salary sacrifice schemes, tax laws, and compliance. Ability to produce and analyse data
  • The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ candidates and candidates with disabilities.

    As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

    Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

    Flu Vaccination – What We Expect of our Staff

    At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

    The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

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