Ward

Job overview

Royal Marsden Hospital requires full time Ward Host for Catering department serving food and beverages to private patients, staff and visitors.

Experience in similar role preferred.

Main duties of the job

Ensure the provision of an individualised, quality meal and beverage service to the patients.

• Liaise on a daily basis with the patients and family members regarding meal preferences and appetite, taking into account any cultural and religious choices.
• Organization of daily duties to meet the service demands
• Ensure that patient’s have filled in their menu selections, helping where necessary.
• Collating of information off the menu orders and giving this information to the Head Chef and Patient Services Manager, admin team.
• Assist in picking and packing of cook chill food for patients.
• Ordering and receiving daily food stocks from the catering stores / kitchen ensuring appropriate stock rotation, and all wastage is kept to a minimum and recorded appropriately.
• Discuss with the nursing staff Patient treatment plans in order to determine their effect on individual appetite and oral capacity.

Detailed job description and main responsibilities

• Communicate daily with the catering staff regarding meal requests and to have a strategic planning meeting weekly with the Head Chef / Sous Chef and Patient service Manager to plan meal preparation requirements.
• Taking patient food & beverage orders / requests by communicating with the patient using the Trust computerised meal ordering systems.
• Help with the preparation & / or cooking of eggs, paninis, and any other cooking of food items under supervision or after relevant training.
• Serving beverages and meals, ensuring patients are assisted with removal of packaging.
• Ensuring the provision of snacks as per the product list is offered to patients in accordance with scheduled snack rounds.
• Daily cleaning of the ward kitchen areas to maintain a high standard of hygiene in accordance with appropriate departmental cleaning schedules.
• Ensure all relevant equipment has been turned "on" prior to service and switched "off" once used.
• Draining, Cleaning, Sanitising of ward pantry dishwasher after each service. Weekly descaling of dishwasher in accordance with Infection Control and the departmental cleaning schedules.
• Clean down all equipment and throw away all excess food items in the appropriate food waste bins after service.
• Checking dates on all foodstuffs in the kitchen storage areas and fridges on a daily basis.
• Daily provision and collection of patient surveys, returning completed surveys to the catering office for input, recording and analysis distribution.
• Regeneration of meals set out in the departmental policies and procedures.
• Ensuring that all food storage, preparation and service of all foods meet the temperature guidelines stipulated in the Food Safety (Temperature Control) Act 1995 and to record all food temperatures.
• Ensure all food is prepared as close as possible to service times and hot food is served to a core temperature exceeding 75ºC.
• Distribute meals using a course by course process, ensuring that the patient’s tray is checked against their request and all items are correct, with the appropriate condiments available.

Person specification

Education

Essential criteria

• A level’s, including a science subject
• A recognised qualification in Maths & English
• Willing to undergo relevant training
• BSc degree in Biological Science

Desirable criteria

Knowledge

Training

Essential criteria

• Experience of working within catering
• Experience & knowledge of duties required to support senior staff gained by experience in a similar role
• Able to understand and follow Standard Operating Procedures
• Awareness that role involves handling of patient / visitors meals and willingness to be trained in this area

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups.

We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential.

We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.

We advise you to submit your application as early as possible to prevent disappointment.

Flu Vaccination What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Last updated : 2024-11-20