Takeout Specialist & Community Ambassador

Location: Knoxville, TN
Schedule: Every Weekend (Takeout Specialist), Some Weekdays (Marketing Support)

The Ruby Slipper Restaurant Group Story
Ruby Slipper Restaurant Group is one of the fastest-growing restaurant groups in the Southern United States. Born from a small storefront in New Orleans’ Mid-City neighborhood, the group has grown to operate two brands with multiple restaurants (and we're still growing!). Both Ruby Slipper Café and Ruby Sunshine put a Big Easy twist on Southern brunch classics. We believe that there’s no place like brunch. It’s not just food or a meal—it’s a culture! A common ground, a community, a lifestyle – we’re all about #thatbrunchlife!

Position Summary:
We’re looking for a high-energy Takeout Specialist/ Community Ambassador to support both our guests and our brand! This unique hybrid role plays a key part in our operations, acting as a Takeout Specialist on weekends—delivering exceptional guest experiences for all things to-go—and supporting marketing efforts during the week, assisting as the Community Ambassador with local engagement.

Weekend Takeout Responsibilities:

• Serve as the go-to team member for all takeout orders, ensuring speed, accuracy, and top-tier hospitality.

• Manage third-party delivery platforms and coordinate seamless handoffs with delivery drivers.

• Maintain a clean, organized takeout station and prep area.

• Communicate effectively with FOH and BOH to ensure order timing and guest satisfaction.

• Build rapport with regular guests and promote current specials or community events.

Weekday Marketing Support Responsibilities:

• Assist the team as a Community Ambassador to increase brand visibility and drive traffic.

• Attend and support offsite community events and activations as a brand representative.

• Help manage donation requests and event logistics.

• Conduct light administrative and research work to support community outreach efforts.

You’re a great fit if you:

• Thrive in a fast-paced environment and love engaging with guests.

• Have a passion for marketing, branding, or community engagement.

• Are detail-oriented, organized, and comfortable juggling multiple tasks.

• Are confident using technology (POS systems, delivery apps, social media tools, etc.).

• Bring a positive, can-do attitude.

Qualifications:

• Prior experience in restaurant, retail, or guest service preferred.

• Interest or experience in marketing, social media, or community engagement is a plus.

• Strong communication and interpersonal skills.

• Must be available to work Saturdays and Sundays for takeout operations.

• Must be at least 18 years old.

• Valid driver’s license required for marketing/event support days.

Why Join the Ruby Slipper Team?

• A culture centered around hospitality, community, and #thatbrunchlife.

• Opportunity to build skills in both restaurant operations and marketing.

• Team-oriented atmosphere where your contributions are seen and celebrated.

• Room for growth in one of the South’s fastest-growing restaurant groups.

Ready to box brunch and build a brand?
Apply today and be part of a team where food, fun, and community all come together.