Room Attendant

We’re in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate is a cleaning enthusiast, a team-player, and a highly-organized professional.Compensation:

$13 - $14 hourly

Responsibilities:

• Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as needed
• Ensure guest rooms are clean and tidy according to our hotel’s standards before guests arrive
• Answer general questions from guests
• Document rooms cleaned, and report lost and found items and any damage or repairs needed
• Maintain common spaces including the hotel lobby, corridors, and public restrooms

• Clean and tidy all areas to the standard of cleanliness within time limits
• Deliver excellent customer service
• Create daily job lists and record all serviced rooms
• Maintain equipment in good condition
• Report on any shortages, damages, or security issues
• Handle reasonable guest complaints/requests and inform others when required
• Check stocking levels of all consumables
• Comply with health and safety regulations and act in line with company policies and licensing laws

Qualifications:

• Must have graduated high school or received an equivalent certification
• Strong knowledge of cleaning techniques and products
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• At least 1 year of experience as a professional housekeeper preferred

• Proven working experience in relevant field
• Ability to work independently and remain motivated
• Helpful with customer service orientation
• Prioritization and time management skills
• Professionalism along with speed and attention to detail
• Knowledge of the English language

About Company

On the corner of Mt. Rushmore Road and Main Street in downtown Rapid City, SD. A hotel for travelers who value their time after work. Our property is preferred by business travelers, tour groups, and lifestyle adventurers.