Assistant General Manager

About Us:

Rusty Pelican, Miami is an iconic waterfront dining destination, celebrated for its breathtaking views of the Miami skyline, vibrant energy, and unforgettable culinary experiences. Known as the place to celebrate life's most memorable moments, the Rusty Pelican seamlessly blends sophistication, flavor, and fun in a way only Miami can.

Our restaurant features a fresh, coastal-inspired menu highlighting the best in locally sourced seafood, premium steaks, and globally influenced small plates-perfect for sharing. Guests enjoy creative craft cocktails, an extensive wine list, and elevated hospitality, whether they're dining al fresco or toasting inside our stunning event spaces.

A favorite of locals, celebrities, and visitors alike, Rusty Pelican Miami has earned numerous accolades, including "Most Scenic Restaurant" by OpenTable, "Most Romantic Restaurant" by Thrillist, "Best Sunday Brunch" by Miami New Times, and consistent praise in the Miami food scene. With over $25MM in annual revenue, it's not just a restaurant-it's a landmark.

Position Overview:

We're seeking a dynamic and experienced Assistant General Manager (AGM) to help lead our high-volume, fast-paced restaurant with passion, precision, and purpose. As a key leader on our team, you'll support the General Manager in overseeing daily operations while driving excellence in service, team performance, and guest satisfaction.

Key Responsibilities:

• Partner with the General Manager to oversee day-to-day operations, ensuring exceptional guest service and operational excellence.

• Lead and develop FOH and BOH teams, fostering a positive culture of accountability, professionalism, and hospitality.

• Support scheduling, hiring, and training efforts to build a high-performing, guest-focused team.

• Manage and optimize beverage and bar operations, ensuring consistency, creativity, and compliance with standards.

• Collaborate with department leads to improve processes, streamline service flow, and enhance the overall guest experience.

• Handle guest inquiries, feedback, and service recovery with professionalism and grace.

• Ensure proper inventory control, ordering, and cost management of supplies, ingredients, and equipment.

• Maintain health, safety, and sanitation standards in accordance with company policies and local regulations.

• Assist with marketing initiatives, special events, and promotions to drive revenue and brand visibility.

• Contribute to budgeting, forecasting, and financial performance tracking alongside the GM.

Qualifications:

• Minimum 5 years of progressive leadership experience in a high-volume, upscale restaurant environment, at least 2 years at AGM level or above.

• Proven ability to motivate, mentor, and lead large, diverse teams in a fast-paced setting.

• Strong working knowledge of restaurant operations, food and beverage management, and guest service excellence.

• Hands-on experience in managing bar and beverage programs.

• Excellent interpersonal, communication, and problem-solving skills.

• Solid understanding of financials, inventory, scheduling, and cost control.

• Proficient in restaurant management systems and Microsoft Office Suite.

• Passion for hospitality, innovation, and creating memorable guest moments.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.