What are the responsibilities and job description for the Banquet Captain position at The Rusty Pelican?
Company Overview:
With dazzling waterfront views, contemporary American cuisine and glamorous dcor, Rusty Pelican is known as the hottest destination for locals, celebrities, and tourists alike. Our fresh, inventive menu and top-notch service provided by our exceptional team members like you, are what make the Rusty Pelican a premiere waterfront dining destination.
Rusty Pelican is hiring individuals that believe in the mission of delivering a 5-star experience to our fellow team members, guests, partners and community. Join us in this high energy and naturally fast-paced environment where you are an essential piece to our sophisticated and captivating dining experience.
Position Overview:
At Rusty Pelican Tampa, our Banquet Captain plays a pivotal role in executing seamless private events and delivering a 5-star guest experience. This leadership position oversees banquet staff, ensuring exceptional service for weddings, corporate gatherings, and special celebrations in our stunning waterfront venue.
As a Banquet Captain, you will lead by example, coordinating event setups, managing service flow, and ensuring all details align with client expectations. You will work closely with the banquet team to maintain high standards of hospitality, efficiency, and professionalism. We're looking for a detail-oriented, service-driven leader with a passion for hospitality and the ability to thrive in a fast-paced, high-volume environment.
If you take pride in creating unforgettable event experiences and enjoy leading a dynamic team, we'd love to have you on board.
Top-notch benefits:
Paid Sick Time renewed yearly
Management Referral Program with up to a $4,000 payout for qualifying management positions
Employee Meals - Free meal for every eight-hour shift
Employee Assistance Program (EAP) to assist with work life balance
PTO for full time employees
Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.
Numerous opportunities for growth and advancement
Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off
Opportunities to grow your career with a clear path for advancement
Plus more!
The Special Events Captain is responsible for directly supervising the specific events they are assigned to. This includes the planning, set up, execution and tear down of each specific event.
Responsibilities:
Oversee and coordinate all aspects of banquet and private event operations.
Lead and supervise banquet staff, ensuring they deliver exceptional service and adhere to established standards.
Collaborate with event planners and clients to understand their needs and preferences, ensuring seamless execution of events.
Set up banquet rooms according to event specifications and maintain a keen eye for detail.
Monitor event timelines and coordinate with various departments to ensure smooth execution.
Train and mentor banquet staff to uphold service standards and enhance their skills.
Handle guest inquiries and concerns promptly and professionally.
Maintain inventory and ensure proper storage and handling of banquet equipment.
Collaborate with the culinary team to ensure the timely and accurate delivery of food and beverages.
Uphold cleanliness and organization in banquet areas, adhering to health and safety guidelines.
Qualifications:
3 years of proven experience as a Banquet Captain or similar role in a high-end restaurant or hospitality setting.
Exceptional organizational and leadership skills.
Strong communication and interpersonal abilities.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Knowledge of banquet and event planning processes.
Familiarity with food and beverage service, including wine and cocktail knowledge.
Flexibility to work evenings, weekends, and holidays as needed.
Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.
