What are the responsibilities and job description for the Host position at The Rusty Rooster Cafe?
Overview
We are seeking a friendly and professional Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be passionate about hospitality and dedicated to providing exceptional guest experiences. As the first point of contact for our guests, you will play a crucial role in setting the tone for their dining experience. You must be a multitasker and a team player, keeping cool under pressure while being part of a family atmosphere that supports your role.
Responsibilities
- Greet and welcome guests upon arrival with a warm and friendly demeanor.
- Manage the seating chart and ensure efficient table turnover while maintaining guest satisfaction.
- Communicate effectively with the kitchen and waitstaff to coordinate service and ensure timely delivery of food and beverages.
- Assist guests with inquiries regarding menu items, specials, and restaurant policies.
- Maintain cleanliness and organization of the host stand and dining area to include intermittent cleaning of tables when required.
- Handle guest complaints or concerns promptly and professionally, ensuring a positive resolution.
- Utilize TOAST POS system for reservations, waitlists, and guest management as needed.
- Collaborate with team members to create a welcoming atmosphere that enhances the overall dining experience.
Skills
- Strong hospitality skills with a genuine passion for customer service.
- Excellent communication abilities, both verbal and written, to engage effectively with guests and staff.
- Experience in guest relations within a hotel or restaurant setting is preferred.
- Ability to multitask in a busy environment while maintaining attention to detail.
- Familiarity with food service operations is an advantage.
- A positive attitude, teamwork orientation, and willingness to help others are essential traits for success in this role.
Join us in creating memorable dining experiences for our guests as a valued member of our team!
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Morning shift
Ability to Relocate:
- Lake Ozark, MO 65049: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17