What are the responsibilities and job description for the Director of Operations position at The Saint Dallas?
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
We are now hiring for a Director of Operations! Join our Team at The Saint and upcoming Dallas concepts with Hooper Hospitality Concepts!
Duties and Responsibilities:
- Responsible for overseeing, developing, leading and mentoring the Management Team.
- Plan and direct administration and planning functions to meet the daily needs of the operation
- Possesses knowledge of all front-of-house job duties.
- Provides financial oversight and prepares and presents financial and operations reports.
- Possesses in-depth knowledge of all operational systems in use including but not limited to payroll, inventory and purchasing.
- Ensures that all mechanical systems are in good working order and compliant with all federal, state and local ordinances.
- Regulates all executive-level POS functions.
- Oversee and supervise the execution of front-of-house operations to ensure quality, safety, efficiency, and profitability.
- Assists managers in establishing and achieving predetermined profit objectives and desired standards of quality of food, service, cleanliness and promotion.
- Responsible, with the Executive Chef and General Manager, for maintaining the venue’s monthly Profit & Loss statement standards while meeting or exceeding budget expectations through controlling P&L items.
- Oversees that training programs are in place for employees to update their knowledge on relevant industry practices.
- Oversees that the venue is compliant with all federal, state, and local laws and regulations and company policies.
- Possesses in-depth knowledge of all food and beverage menus.
- Oversees that all guest and employee concerns are resolved in a way that promotes guest retention
- Oversees the replacement or repair of all breakage or damage of equipment, furniture, or other company property.
- Anticipates and accommodates needs of guests while providing professional and exceptional service to ensure guest satisfaction.
Our Ideal Candidate:
- Minimum 5 years’ experience as a General Manager in full service, moderate to high volume restaurants.
- Proficient with computers (Microsoft Products), POS and technology.
- Ability to lead by example and solution oriented problem solving skills
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
