Salon Manager (at Salon Bamboo)

Description

 Salary After Training Period = Starting at $41,600 annually; During Training = Hourly at $20/Hr 

Here is a little information about Salon Bamboo to ensure that we are the right fit for you as a potential Salon Manager at our Fort Meyers location.

The Salon Bamboo Difference

Salon Bamboo has always been a haven of top-quality treatment and unwavering commitment to excellence. The salon Bamboo difference is that we pride ourselves on being the ultimate blend of luxury, warmth, expertise, and innovation. Our salons are sanctuaries of comfort while reflecting a commitment to sustainability. Proudly aligning with Aveda, we share a passion for environmental consciousness, quality products, and exceptional guest care. We have salon locations in Fort Myers, Estero, Bonita Springs, and Naples FL. This position is for the Salon Bamboo in Fort Myers, FL; however, a second position may be filled in Naples as well.

If you’re passionate about your career and/or your craft, seeking growth, and embracing a positive mindset, Salon Bamboo is the place for you. Join us on this journey of excellence and become part of a team that cares, learns, and thrives together. At Salon Bamboo, you’re family. 

Our Commitment to Excellence

At Salon Bamboo, we serve from the heart, putting people first. We are always looking to expand our talent and salon family. Our goal is to create a ‘raving fan’ experience, delivering first-class service that leaves a lasting impression.

Our Team Philosophy

As a team, we care for each other, our community, and our guests, working together to create a positive and welcoming environment. We treat our staff and guests like family, expressing gratitude throughout every service.

Support and Growth

Joining our salon team means becoming part of a strong, supportive community. We lift each other up, fostering personal well-being, growth, and success. Ideal team members at Salon Bamboo are passionate about their craft and love what they do. We offer continuous education, tailored to individuals and providing exceptional opportunities for those in our training program. Classes are hosted to align with market trends and stylist preferences.

The Bamboo Benefits

At Salon Bamboo, we understand the importance of work-life balance. We strive to offer both schedule flexibility and a learning environment built to help you grow and flourish.

• Level advancements for all hair stylists possible every six months.
• Extensive classes hosted every quarter based on the latest technology & trends in the industry.
• Training program for Stylists, Retail Advisors, and Managers.
• Commission-based payment structure that is a sliding scale, giving stylists control over their earnings.
• Retail bonuses exciting bonus contests.
• Discounted services.
• Discounts on Aveda products.
• Flexible scheduling to accommodate various lifestyles.
• Competitive Pay
• Paid Time Off 
• Health Benefits
• Other Supplemental Insurance Plans also available 

Salon Bamboo Core Values & Customer Service Standards

1. We have a standard of excellence that we as a company adhere to. We will commit to work together as a team to bring out the best of one another each and every day.

2. We serve from the heart and put people first.

3. We are empowered to find a solution to every problem. Own all problems you encounter – no excuses.

4. We will create a ‘raving fan’ experience by delivering first class service.

5. We may not always be in agreement, but we are always in alignment.

6. Our goal is to care for our team, community, and our guests.

7. We will work together to create a positive and welcoming environment with our core purpose to help others.

8. We treat all our staff and guests like family. Always thanking our guests throughout the service.

9. We are a strong team who support each other in our well-being, growth, and success personally and as a whole.

10. We will not let our guests see us sweat the small stuff and we will leave our personal problems at the door.

11. We will focus on the guest, always remembering that they are the foundation of the salon, and they are never wrong.

12. We will greet each and every guest by name at every point of contact and show the utmost in courtesy.

13. We will adhere to the dress code policy by always looking polished and professional and our hairstyle will reflect the current trends we are trying to ‘sell.’

14. We will create a positive work environment by focusing on what the guests will see, hear, smell, and touch throughout their visit. Keeping the salon clean always.

15. You are on stage, act the part. Smile as though you really care

 

Requirements

Requirements & Responsibilities:

• Oversee most aspects of the salon location, running the business with “owner” thinking, particularly related to product and supply usage and inventory to ensure that expenses remain within benchmark. Ensure service bookings and service and      retail sales per guests are maximized with impeccable service quality for revenues.
• Will have approximately 14 Direct Reports initially but with growth it is expected to be closer to 30.  (We currently have 65 employees overall inclusive of our 5 locations).
• Lead as a coach and mentor versus a boss.
• Instills Aveda’s Purpose and Beliefs into the company by becoming the best representation of Aveda in the marketplace. 
• This Salon Manager will spend most of their time on “the floor” with the team and the salon guests, not in a back office.
• Maintains professional, luxury, calm demeanor while creating a warm, fun, friendly, and hospitable atmosphere.
• Ensures that all team members are bringing the vision, mission, and guiding principles to life daily.
• Ensures excellent luxury guest service that meets or exceeds expectations, every guest, every time.
• Ensures that the salon is adequately staffed to meet our guest needs.
• Controlling day-to-day operations in designated location. This may at times include multiple locations.
• Collaborate with a passionate, talented leadership team.
• Works closely with GM of multiple locations and helps ensure the front desk is not overstaffed and within benchmark. This manager will be required to work the front desk at times. We all do windows.
• Touch and Care Mindset – this is our service industry and hand massages are part of our daily service.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact employee training; planning; performance reviews; coaching and mentoring employees; holding other team members accountable to the team standards; addressing complaints and resolving problems.
• Oversight and management include daily decision-making, staff support, service quality and cleanliness.
• Ensure that team members understand their goals; coach them to achieve their goals and celebrate them when they reach or exceed their goals.
• Enforcing safe and clean work behaviors to maintain a safe environment for both guests and employees.
• Social Media Marketing – ensuring that required images, videos, and other requests are provided promptly.
• Travel may be required if multiple locations assigned.

Minimum Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Experience as a salon manager or operations manager in a salon, hospitality, or retail environment a plus.
• Exceptional leadership abilities to motivate and influence others through action. 
• Results oriented leader with proven ability to exceed revenue goals.
• Strong organization and prioritization skills with an ability to multitask.
• Ability to react under pressure, use good judgement, and be flexible and adaptable.
• Excellent customer service and verbal/written communication skills.
• Due to our commitment to the environment, a strong alignment to the Aveda mission is essential.
• Record of maintaining high standards in establishment cleanliness, sanitation, and guest satisfaction.
• Demonstrated leadership skills, including coaching, delegating, and motivating a team.
• Experience with community involvement.

Equal Opportunity Employer

All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, or gender identity.

*Candidate selected for this position will ultimately be interviewed and hired by Salon Bamboo.

Salary : $41,600