What are the responsibilities and job description for the Guest Services Coordinator position at The Salt Lounge?
Do you love the Wellness industry and thrive from helping people? Do you value making an impact on the lives of our guests and amazing co-workers? If you are a friendly and enthusiastic team player with excellent communication skills, reliability and are passionate about delivering exceptional customer service, we want to hear from you!
The Salt Lounge is currently hiring a Guest Service Coordinator!
The Salt Lounge is a wellness spa offering salt therapy, massage, reiki, reflexology and meditation to our guests. If you love helping people and want to make a big impact in a small business atmosphere then this could be the position for you. We are looking for an evening guest service coordinator working Tuesdays-Thursdays.
Primary Duties Include but are not limited to:
- Greeting and interacting with guests, with ability to build guest rapport;
- Accurately scheduling and confirming guest appointments;
- Completing daily administrative duties as assigned;
- Checking in and out guests and rebooking their appointments
- Answering phone calls and emails;
- Answering questions about services offered;
- Maintaining cleanliness and well-organized environment;
- Informing Guests of new promotions and services;
- Provide Retail Recommendations; Sell Gift Cards and Memberships;
- Supporting and communicating effectively with all service providers;
- Be a positive ambassador for the Salt Lounge brand.
What do we offer?:
- Competitive hourly wage;
- Complimentary Salt Room Sessions;
- Generous employee discount on services and products;
- Yearly employee appreciation outing
- Paid training
- Schedule flexibility
Qualifications:
- 18 years of age or older;
- Excellent communication and interpersonal skills;
- Ability to learn, remember and communicate explanation of all services and retail details to guests.
- Ability to remain focused in a fast-paced setting;
- Organized and great at multi-tasking;
- Some standing and lifting required during each shift;
- Must be comfortable working independently
- Friendly, polite, courteous, & helpful;
- Professionally dressed and takes care in their personal appearance
- Punctual and dependable with excellent work ethic;
- Proficient computer skills.
- Previous Retail, Customer Service or Spa experience preferred, but not required.
APPLY TODAY!
Submit your resume and let us know why you would be a good fit!
Experience:
- Receptionist: 2 years (Preferred)
- Customer Service: 3 years (Preferred)
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 12 per week
Benefits:
- Paid time off
Schedule:
- 4 hour shift
- Evening shift
Application Question(s):
- Are you willing to work evening hours?
Work Location: In person
Salary : $15 - $16