Emergency Shelter Case Manager

The Salvation Army Mission : The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.Summary / Primary Purpose : Provide case management for individuals and families receiving Emergency Shelter services and support families who are seeking to participate in the Pathway of Hope program targeted to break the cycle of crisis and enable a path out of intergenerational poverty. Essential Duties and Responsibilities : Complete all required background checks of potential Emergency Shelter clients prior to entering our program for eligibility and safety of program and participants.Develop a case plan with client based on the primary goals of housing stability, increased income / financial resources and skills, and self-determination. Update case plan as needed.Maintain accurate records of financial assistance provided to participants in their file and in the Homeless Management Information System (HMIS). Perform weekly room checks at The Salvation Army Emergency Shelter sites to confirm clients are adhering to program guidelines.Maintain case files for each participant that includes the assessment, case plan, and documentation of progress, challenges, outcomes / accomplishments, discharge plan and summary, and documentation of all follow up contact.Accurately and efficiently process paperwork for eligible participants in accordance with the parameters of the funding source for households determined eligible.Educate clients about available community resources and refer clients to appropriate community resources as needed. Provide financial literacy / budget counseling and case management referrals for supportive services to help participants develop ongoing stability plans.Accurately and efficiently process paperwork for eligible participants in accordance with the parameters of the funding source for households determined eligible in a timely manner.Act as an advocate for the client with interdisciplinary team members. Coordinated case management efforts with all staff and contracted services to meet individual and family needs. Follow The Salvation Army and program policies, procedures, and emergency procedures. Assist Program and Operations Director in the completion of quarterly random record reviews and annual review of compliance with standards in order to assure for program evaluation / certification requirements. Participate in assigned community meetings and task force meetings. Travel between Davenport and Moline Corps social service office is required.Driving is an essential aspect of the position.All other duties as assigned. Supervisory Responsibilities : NoneEducation and / or Experience : Bachelor's degree in social work or related field required. Two years paid full-time experience in providing services to clients in a social service setting.Qualifications : The requirements listed below are representative of the minimal knowledge, skill, and / or ability required for this position.Ability to be flexible and able to work on multiple projects or tasks simultaneously.Team player, self-starter, and perform well with minimal supervision.The ability to access payroll, timekeeping, and personal data via a web-based system.Administrative skills include utilization of standard office equipment, data entry, 10-key, attention to detail and filing. Good communication skills both written and spoken, and ability to maintain effective working relationships.Demonstrated ability to handle confidential matters.Sensitivity to the service population's cultural and socioeconomic characteristics.Other Qualifications : Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.Physical Requirements : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to sit. The employee is occasionally required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. The employee must frequently lift and / or move up to 25 pounds. Working Conditions : This position may require working in outdoor weather conditions. The noise level in the work environment is usually moderate. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

• M - F, 8am - 4 : 30pm, $20 / hr
• The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and / or people without a college degree are encouraged to apply.

Salary : $20