What are the responsibilities and job description for the Intake Coordinator ARC28 position at The Salvation Army Central Territory?
Intake Coordinator - The Salvation Army Adult Rehabilitation Center
About Us
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible, motivated by the love of God. The mission of The Salvation Army is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Job Overview
Join our team in "Doing the Most Good" as an Intake Coordinator. This leadership role ensures the confidentiality, integrity, and effectiveness of our rehabilitation program's intake process. You'll maintain admissions operations, coordinate outreach efforts, and provide comprehensive support to applicants, families, and community members while upholding the highest standards of our mission.
Pay Rate: $14 - 16.00/hr.
Status: Full Time, Non-Exempt
Key Responsibilities
Program Leadership & Coordination
- Oversee daily intake operations and admissions process
- Supervise and support Intake Clerk
- Maintain program integrity and best practices
- Participate in data quality meetings with ARC Command
- Coordinate with program staff and community partners
Intake Management & Assessment
- Conduct comprehensive eligibility assessments
- Manage intake documentation and electronic records
- Process admissions through referrals, phone calls, and walk-ins
- Ensure compliance with program policies and procedures
- Complete and document intake testing procedures
Community Outreach & Statistics
- Lead community outreach for recruitment and retention
- Build relationships with referral agencies and stakeholders
- Maintain current community resource listings
- Gather and review center statistical data
- Report daily center census and maintain accurate records
Documentation & Compliance
- Oversee electronic records management
- Coordinate with external agencies (courts, probation, parole)
- Manage medication documentation and handoffs
- Ensure accurate statistical data entry and reporting
- Support 24/7 intake operations
Qualifications
Required Education & Experience
- High School Diploma or Equivalent
- Supervisory experience required
- Computer literacy required
- Valid driver's license and ability to qualify for TSA insurance
- Personal Christian testimony/experience
- Commitment to Christian principles
Skills & Abilities
- Leadership and supervisory capabilities
- Strong organizational and documentation skills
- Excellent communication and interpersonal abilities
- Database management proficiency
- Community outreach experience
Physical Requirements
- Ability to speak, hear, and see clearly
- Manual dexterity for computer operation
- Capability to lift/move up to 20 pounds
What We Offer
- Leadership role in mission-driven organization
- Professional development opportunities
- Comprehensive benefits package
- Meaningful community impact
Work Environment
- Office-based setting
- May include evenings and weekends
- Local travel required
- Occasional overnight travel for training/events
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Must pass all applicable background checks.
Requirements:Benefits Package
Insurance & Financial
- Comprehensive medical, dental, vision, and hearing coverage
- Prescription drug plan
- Voluntary life insurance
- Competitive pension plan
- 403(b) retirement savings plan (immediate eligibility)
Paid Time Off
- Vacation days (accrual begins after first month, eligible after 90 days)
- Paid sick days
- Personal days
- Floating holidays
- Paid holidays (immediate eligibility)
Salary : $14 - $16
