What are the responsibilities and job description for the Office Coordinator position at The Salvation Army Central Territory?
The Office Coordinator will serve as the primary point of contact for visitors and callers to the Waukesha Corps while providing comprehensive administrative support. This role will facilitate effective communication within the office, support Corps Officers in their administrative needs, and ensure the smooth operation of the Corps Community Center.
Reception
- Answer all telephone calls in a courteous and professional manner, transferring calls to appropriate personnel and taking messages as necessary.
- Greet all guests warmly, providing information about the Corps Community Center's services and ensuring they are directed appropriately.
- Maintain up-to-date knowledge of services offered at the Corps Community Center and provide referral information to other agencies as needed and directed.
Administrative Support:
- Perform general office duties, including filing, handling mail, managing appointments, and general clerical assistance.
- Support the Corps Officer(s) by performing their duties such as photocopying, assembling materials, filing, and preparing correspondence, collecting statistics.
- Prepare and process mass mailings, thank-you letters, and other correspondence as needed.
- Open the Corps Community Center building in a timely manner and assist clients and visitors in navigating the facility.
Coordination of Community Services:
- Provides administrative support to the officers and leadership team to aid in coordination of Corps and Community Center programming, including the Red Kettle Campaign and Angel Tree.
- Processes applications and ID for We Energies Positive ID.
Education: High School Diploma or equivalent.
Experience: At least 2 years in an administrative or receptionist role, preferably in a non-profit or social services setting.
Certifications: Valid Wisconsin Driver's License with clearance to drive from TSA insurance is preferred.
Who we are:
Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.
Why work for us?
The Salvation Army's brand promises to Do the Most Good® - and it's our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.
We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.
The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer :
- Competitive Salary
- Flexible schedules and a casual dress environment
- Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
- Tuition reimbursement
- Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
- Insurance benefits: excellent health, dental, vision, life, disability
- Discounts available for pet insurance, auto insurance, and home insurance
Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.
Non-Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 90 days of employment. If the completion of a 90-day waiting period occurs on the first day of the calendar month, coverage will begin on that day.
