What are the responsibilities and job description for the Site Operations Manager position at The Salvation Army Central Territory?
Position Summary :
The Site Operations Supervisor is responsible for preparing staff schedules, monitoring safety and security, conducting inspections, and maintaining accurate documentation. The Supervisor ensures compliance with contract requirements, assists with non-clinical client issues, and provides support during emergencies.
Essential Responsibilities :
- Recruit, hire, and train new staff members, ensuring that they are adequately prepared for their role.
- Prepare and maintain staff schedules for support specialist and review housekeeping schedules, while verifying and approving hours worked.
- Maintain accurate documentation regarding supervised staff.
- Recommends hiring and disciplinary actions to Site Administrator.
- Monitor staff, clients, residents, community supporters, and visitors.
- Assist in providing for client safety and security.
- Conduct all inspections and emergency drills as required by the Harbor Light System.
- Ensure urinalysis screens and property searches are completed per contract requirements.
- Oversee the maintenance of all records and reports kept by Support Specialists in SAM.
- Responsible for ordering all client food and personal supplies.
- Address non-clinical issues with clients (i.e. quality assurance such as food / rec activities).
- Assist clinical staff in investigating client grievances and complaints.
- Responsible for providing all reports as directed by Site Administrator, Clinical Supervisor and Human Resources Manager.
- Provide direction to staff for unusual or emergency situations with input from Site Administrator if needed.
- Participate in case conferences, giving input on client behavior and client rules.
- Perform other duties as assigned.
Additional Responsibilities :
Qualifications :
Education / Experience :
Skills, Knowledge & Abilities :
Computer Skills :
Certificates and Licenses :
The Salvation Army offers the following benefits :
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and / or people without a college degree are encouraged to apply.
Mission Statement :
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
